All Multichannel articles – Page 116
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OpinionRetail surgery: How do retailers achieve operational efficiency?
How do retailers achieve operational efficiency without compromising customer service?
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AnalysisClick-and-collect on the Tube: What do retailers need to know?
Tesco and Waitrose yesterday revealed they will be offering click-and-collect to London Underground passengers. Retail Week takes a look at the service.
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AnalysisInnovation watch: Shop Elsewhere - the serendipitous app for independent retailers
Shop Elsewhere is a smartphone app that asks independent retailers to collaborate in a bid to compete against big brands. Launched in Hong Kong, the app also aims to help shoppers find “hidden gems” in the city.
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NewsAmazon considers using Kindles as checkouts
Amazon is considering adapting its Kindle tablet to allow bricks-and-mortar retailers to use them as checkouts.
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NewsArgos opens London 'digital hub' to spur innovation
Argos has become the latest retailer to open a dedicated ‘digital hub’ to spur innovation and entrepreneurialism in the business.
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NewsTesco and Waitrose to open online collection points at tube stations
Tesco, Waitrose and automated parcel locker specialist InPost will follow Asda in opening grocery online collection points at London Underground stations.
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OpinionComment: Justin King leaves a great legacy at Sainsbury's, says Bryan Roberts
The ink’s still barely dry on the press release and the rumour mill is already in overdrive. Where is Justin King off to?
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OpinionComment: Westfield on its new click-and-collect hub in White City
The relationship between online and physical retailing has long been debated, and as a shopping centre group you may think you know where Westfield stands on the issue.
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NewsShoe Zone insists value retailers can make online profitable
Footwear retailer Shoe Zone has insisted that value players can make money online as it ramps up its multichannel offer.
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OpinionComment: Retailers are being blinded by big data
One of the most sensible and thought-provoking things that I heard last year was “you can’t use all the data that you’ve got and there is a fine line between personalised and creepy”.
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NewsMarks & Spencer reported to be planning Australian launch
Marks & Spencer has made appointments at an Australian holding company, sparking speculation about an imminent launch in the country.
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OpinionAnalysis: Finding a buyer for Early Learning Centre will be a challenge
The Early Learning Centre, which has been owned by Mothercare for seven years, continues to lack destination appeal for mothers due to its inaccessibility and higher price architecture compared to the rest of the increasingly competitive toy market.
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NewsWestfield London launches click-and-collect hub with fitting rooms
Westfield London has today launched a click-and-collect hub in partnership with Collect+ that will allow shoppers to pick up their online orders from the centre.
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AnalysisInnovation watch: Amsterdam's Schiphol airport reinvents travel retail
As the current debate about the future of Heathrow Airport in London highlights, the airport industry is an increasingly competitive environment where transport hubs need to be distinct and innovative to attract global travellers.
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NewsInfographic: John Lewis’ sales rise across every store
John Lewis has reported that sales rose year on year last week in every one of its 40 shops helped by favourable comparatives and strong homewares sales.
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AnalysisWebsite review: Hoopersstores.com Vs Fenwick.co.uk
Victoria White, shopper marketing planner at TMW shares her view of good and bad sites
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GalleryIn pictures: Co-op pilots store targeting food-to-go shoppers
The Co-op’s latest store model is designed to appeal to customers shopping for their main evening meal and features an increased food-to-go offer.
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NewsFindel to deliver 'strong profit growth' as sales edge up
Home shopping group Findel said it is on track to deliver “strong profit growth” as sales rose 3.8% in the 16 weeks to January 17.
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NewsAsda to launch George brand into homewares
Asda has injected a new vigour into its attempts to become Britain’s biggest non-food retailer with the launch of its George brand in homewares.
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NewsNRF: 5 key trends from the Big Show in New York
If one key theme came out of the NRF Big Show this year, it is how quickly retail is changing. This is happening on a number of fronts and the following areas are just five of the trends highlighted at NRF 2014 that are credited with driving the rapid growth in retail innovation.