More online retail – Page 198
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AnalysisAugmented Reality
Last week fashion group Benetton launched its global catalogue with ‘augmented reality’ technology to increase customer interaction. So what does that mean and who’s doing it?
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AnalysisRetailers must make their own luck in 2010
There won’t be a double-dip recession, Retail Week Conference delegates heard, but this year will be bumpy.
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AnalysisRetail iPhone apps: Mobile commerce on the move?
Can the upsurge in mobile phone apps from retailers turn the hype of mobile commerce into a reality, or are they just a passing fad?
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Opinion
Retail surgery: How often should we assess the usability and functionality of our website to make sure that we are maximising sales?
How often should we assess the usability and functionality of our website to make sure that we are maximising sales?
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OpinionLatecomers join the online party
The arrival of big brands like Gap is a sign of ecommerce’s maturity, says Steve Robinson
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OpinionOnline home truths
The impact that the growth of online sales will have on some retailers’ businesses is the elephant in the board room.
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AnalysisAndy Bond: Asda is ready for battle ahead
Asda hasn’t become ‘boring’ and is approaching 2010 in an aggressive mood with a raft of new initiatives, chief executive Andy Bond tells Jennifer Creevy
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AnalysisStock pools: The single source solution
As multichannel operations mature and seek greater efficiency, some retailers are moving to single stock pools. If managed properly these can have numerous benefits
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Analysis
Social media
The increasing use of social media has opened up a world of possibilities for retailers to connect with consumers, but there are rules of engagement
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OpinionWatch and learn
Retailers are beginning to emulate the idea-incubating cultures that exist within the most successful technology companies, but there is still some way to go before they admit that failure is not always defeat.
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AnalysisLoyalty schemes gain in importance across Europe
Loyalty schemes are rising in importance across Europe as retailers attempt to gain and retain shoppers in a post-recessionary environment.
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OpinionMultichannel retail’s pioneers
A decade after the dotcom crash, online and multichannel retail are firmly established. But as entrepreneurs quest for transformational business models, the multichannel merits of older companies should not be overlooked
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AnalysisThe Heroes of Home Delivery are here
The solution the home delivery market has been waiting for is now here, a one hour delivery window, which will make waiting in all day for your parcel to arrive a thing of the past.
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OpinionStores for the digital age
She may be a web pioneer, but Martha Lane Fox sees a multichannel future for the high street
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AnalysisOnline ratings and reviews
Amazon pioneered them and other online retailers have followed suit. So are ratings and reviews worth adding to your website and what are the risks?
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OpinionRetail surgery: Making page load speeds a priority
The page load speeds for our website are poor compared with competitor websites. How can we convince management that fixing this should be a priority?
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AnalysisOn the right channel?
With most online retail propositions now up to scratch in terms of customer delivery, what’s the best way and which is the best channel to differentiate your offer?
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OpinionBreaking into new markets with clicks not bricks
One of the best things that the Internet has allowed retailers to do is test new markets in a relatively low-risk, inexpensive way.
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OpinionThe new focus on multi-channel CRM
The most recent poll of IT bosses from the world’s biggest retailers shows that IT departments aren’t just talking about their customers, they are preparing to invest in them too.
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AnalysisNRF: US retail IT leaders follow the consumer
The technology show at NRF had all the normal high-tech gadgets, but US retail’s IT leaders are increasingly focused first and foremost on the customer, finds Joanna Perry
