More online retail – Page 136
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InterviewInterview: M&S digital boss Wade-Gery on multichannel transformation
Big changes are on the horizon for Marks & Spencer’s multichannel business. Laura Heywood talks to ecommerce boss Laura Wade-Gery about how she’s making the web the retailer’s flagship store.
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AnalysisAnalysis: Battle lines redrawn in online fulfilment war
Fulfilment of online orders has become a fiercely fought battleground as retailers tussle to entice customers in a crowded market. Laura Heywood finds out what new weapons are being deployed.
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AnalysisAnalysis: Which multichannel gadgetry really presses shoppers' buttons?
Multichannel gadgetry is high on retailers’ investment agenda. Sarah Butler investigates which technologies are genuinely improving the customer experience and which are detracting from it.
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AnalysisAnalysis: How can retailers prepare for the mobile revolution?
As mobile technology continues to influence the virtual and physical shopping experience, Jon Severs looks at how retailers can prepare for the mobile revolution.
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Analysis
Analysis: Multichannel makeovers create valuable returns
For any retailer, taking a step back and giving the business a multichannel makeover can be a valuable exercise. Glynn Davis examines retailers’ strategies for improving their operating models.
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OpinionComment: Digital emphasis separates old and new retail
I carry in my head scenarios for two retailers, OldRetail and NewRetail. Picture the scenes at their board meetings this week.
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AnalysisAnalysis: Reporting season provides retail health check
Some of retail’s biggest names have updated on their performance, giving an insight into their outlook on shopper trends, the high street and the economy.
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AnalysisAnalysis: PayPal and Apple ramp up the mobile payments race
Apple and PayPal have both unveiled big mobile developments in the past fortnight. Rebecca Thomson surveys the rapidly shifting mobile payment landscape.
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OpinionComment: Three key steps to keeping stores relevant
The book Reshaping Retail by the McKinsey guys on the future of retailing presented some fascinating insights into the impact of technological developments.
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OpinionNick Bubb’s Verdict: Asos - Amazingly strong online sales?
Back in the past, Asos stood for “As Seen On Screen”, but now it seems to stand for “Amazingly Strong Online Sales”…
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AnalysisWebsite review: Ikea Vs Primark
Daniel Foster, Founder and technical director at 34SP.com, shares his view of good and bad sites.
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OpinionComment: Next boss Lord Wolfson’s house price warning
Retailers whose fortunes depend on an active housing market have welcomed new signs of life such as more mortgage approvals and transactions.
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OpinionAnalysis: Why fingerprinting could change the direction of payments
By building fingerprinting technology into its new phone, Apple has moved the goalposts in the way that it usually does - with thought and care, but without giving a final answer.
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AnalysisAnalysis: What have been the biggest retail tech launches of 2013?
The pace of change in the multichannel arena is more rapid than ever before. Laura Heywood assesses the biggest retail technology roll-outs of the past six months.
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AnalysisAnalysis: How smartphone technology is boosting supply chain transparency
As mobile phones become widespread, it’s easier for news of factory conditions to reach shoppers direct. How are retailers using technology to increase supply chain transparency?
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OpinionComment: Malcolm Walker's recipe for high street success
Ten days ago we opened Iceland’s 800th store in the UK - our greatest number ever, and the vast majority are on the high street.
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AnalysisAnalysis: Google Glass and Bluetooth Low Energy - the next generation of mobile technology
How can Google Glass and Bluetooth Low Energy be used in retail? Mobile consultancy Somo staged two innovation days to come up with ideas.
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OpinionComment: With biometrics, Apple is laying the foundations of a mobile payment behemoth
In the aftermath of the latest iPhone launch it’s easy to say that Apple is passing on mobile payments yet again, while NFC remains highly conspicuous by its absence.
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Opinion
Blog: New site helps Cath Kidston find the right spot for dog beds
We’ve just taken the first (pretty major) step in our technical investment roadmap with a brand new e-commerce site.
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AnalysisAnalysis: Next boss Lord Wolfson on retail’s hot topics
As bellwether Next unveils a 8.2% jump in pre-tax profits to £271.8m, its well respected boss Lord Wolfson gives his thoughts on the big issues in retail.