More online retail – Page 66
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Analysis
Desktop maintains slight lead over mobile
The use of desktop for UK online shopping has been marginally ahead of mobile in 2017, according to PCA Predict.
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DataData: Cyber Monday flops as Black Friday shifts online
Cyber Monday failed to lure shoppers this year, according to data, as consumers shopped for deals online across the Black Friday weekend.
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OpinionCustomer experience lessons from Retail Week Interiors
The recent Retail Week Interiors conference provided great examples of outstanding customer experience.
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OpinionOpinion: Get ready for more hardscrabble years
Let’s hope that a gloomy wage growth outlook from think-tank the Institute for Fiscal Studies (IFS) is wrong, because otherwise retailers potentially face years more of tough trading.
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OpinionOpinion: Casino's bet on Ocado should pay off
French supermarket Casino signed a deal with online retailer Ocado to leverage the latter’s technology and expertise for the development of its own online business.
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OpinionOpinion: Is price the only thing that matters?
As retailers feel the squeeze of inflation, CollectPlus chief executive Neil Ashworth argues the case for creative thinking to find efficiencies without compromising on experience.
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OpinionHeal’s has got the best of both online and offline worlds
The ability to shape-shift between online and offline will be the mark of the retailer that knows which way the future lies. Heal’s is a good example.
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OpinionOpinion: Black Friday Sales play into Amazon’s hands
They say when America sneezes, Britain catches a cold. In the case of the Black Friday bug we’ve picked up from across the pond, the diagnosis could be worse.
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AnalysisBlack Friday spending to suffer slowdown
Black Friday sales are set to prove lacklustre with traffic likely to have tailed off by Cyber Monday, according to the latest data from PCA Predict.
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OpinionWhat Alibaba can teach others about bricks and mortar
Alibaba’s vision of ‘new retail’ involves a multi-billion-dollar investment in stores that are ‘enhanced’ by data, technology and personalised services – and other retailers should take note.
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OpinionBlog: Is retail’s supply chain ready for Black Friday?
The biggest retail day of the year is less than a week away. However, that day is now at the end of November rather than a few days before Christmas.
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OpinionTraditional shops can outshine etailers on the high street
There is a tendency to worry about online retailers opening physical stores. But is there anything that more traditional retailers can do to compete?
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OpinionAs Black Friday nears, what’s the Christmas outlook?
As Black Friday approaches, its impact on traditional golden-quarter trading patterns may be more significant than ever.
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OpinionOpinion: Find the silver linings in the retail forecast
Someone once told me that one can either complain because rose bushes have thorns or rejoice because thorns have roses. It’s all about perspective.
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OpinionGoogle Shopping changes make online purchases fairer
In June, the European Commission handed Google a €2.4bn (£2.1bn) fine for breaching antitrust rules for promoting its own shopping comparison service at the top of search results.
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OpinionThe future of retail? You ain’t seen nothing yet
It’s difficult to predict what the retail landscape will look like in the next decade. One thing’s for sure – it will be altered beyond recognition.
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OpinionOpinion: 'Online to offline' is a fleeting phenomenon
Pop-ups seem to be on the increase as we head toward the festive season, with empty units being occupied by online retailers looking to go physical.
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OpinionAlibaba UK boss: Lessons from China and Singles' Day
Last year, Chinese consumers spent more money online than UK and US consumers combined.
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AnalysisWhat are Amazon Prime's all-time best sellers?
Amazon Prime, the etailer’s speedy delivery membership scheme, turns 10 in the UK today. Amazon reveals what the best-selling products have been over the past decade.
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OpinionNick Bubb: It's the Archie Norman show at M&S
The highly respected Archie Norman is only a non-executive chairman, but he seems to be throwing his weight around at Marks & Spencer.

















