More analysis – Page 441
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Next: interim management statement
October’s tough trading conditions flattened Next’s sales, which struggled into positive territory by just 0.4 per cent in the 14 weeks to November 3.
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Open to suggestions
To keep a business dynamic, fresh ideas need to come from all staff, from the shopfloor upwards. Big-name retailers are backing National Enterprise Week to help foster entrepreneurial spirit. Katie Kilgallen reports
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A punt on Oxford
Boots has taken a gamble on its Oxford store with a new interior that could be the future mould for the chain. John Ryan asks if it will pay off
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Orange opens business store
Mobile phone network Orange has revamped its store at the east end of Oxford Street to meet the needs of business customers. The shop will target small business users and store features include a private sign-up area and business advisers.
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Net effect for Mosaic
Mosaic has completed its mission to get all its brands online by the end of this year. And, as Joanna Perry finds out, the latest additions are all set for the Christmas period
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A healthy obsession
With more than 20 years at the retailer behind him, Alex Gourlay knows Boots inside out. Jennifer Creevy talks to the pharmacist turned director about his plans for the next phase of growth under private ownership
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Smooth operator
Productivity has rocketed since The Works introduced a workforce management system at its distribution centre. Supply chain chief Diane Smith tells Joanna Perry how it was achieved
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Centre of attention
Retailers need to step up a gear with the service they offer through contact centres if they are to meet customers’ expectations this Christmas, writes Joanna Perry
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Saving Christmas
Farepak’s collapse last year almost shattered people’s faith in Christmas savings clubs. But, as Katie Kilgallen reports, they are beginning to fight back
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Prepare your store for Christmas
No sooner hasd last year’s Christmas been wrapped up and the January Sale done and dusted, than thoughts start turning to the next round of Yuletide fun.
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Crunch time at Christmas
The golden quarter for retailers has now begun, but consumer confidence has rarely been so difficult to gauge.
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Trading standards
Consumer conscience has ensured that ethical trading has risen fast up retailers’ agendas, but how is it affecting the role of the buyer? Katie Kilgallen investigates
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Reiss goes global
Fashion retailer Reiss has forged ahead with aggressive expansion plans and the man in charge has no intention of slowing down. David Reiss tells Lisa Berwin how he plans to take it to the next level
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Chrunch time at Christmas
The golden quarter for retailers has now begun, but consumer confidence has rarely been so difficult to gauge. Charlotte Dennis-Jones reports on a nail-biting countdown to Christmas as our exclusive poll reveals consumer attitudes
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Handwriting analysis: Made of the write stuff
Ever wanted to know what makes retail’s stars tick? Experts believe that handwriting analysis is one of the simplest, most unbiased personality tests around.
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To Hull and back again
It’s been tough for Hull playing second fiddle to rival retail hubs such as Leeds and Meadowhall, but two major developments are bringing shoppers flooding back to the city. Liz Morrell reports
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Leeds keeping pace with two of its own
Leeds, like Hull, is enjoying a retail regeneration, with two major schemes under way. In March, the Government Office for Yorkshire & Humberside approved plans for the £675 million, 1.3 million (120,000 sq m) Eastgate & Harewood Quarter development by the Leeds Partnership, a joint venture between Hammerson and Town ...
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Putting sparkle in Ernest Jones
Signet has just taken the wraps off a new-look Ernest Jones store at Bluewater, which it hopes will drive diamond sales. John Ryan visits the refurbished outlet to find out more
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All seeing eye
Over the years, surveillance systems have gone from being staffed heavily to hardly at all. The latest breed has raised the bar, using cameras with built-in intelligence that are constantly on the watch. Joanna Perry reports
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Desperately seeking chairman
Controversial store group Sports Direct has been having trouble finding a chairman, so Retail Week has turned headhunter in a bid to help out. George MacDonald compiles our shortlist of 10 candidates with the skills for the most challenging role in the industry. Over to you, Mr Ashley…