More analysis – Page 419
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Analysis
Redevelopment: Made to order
Vast amounts of new space may have come onto the market this year, but the redevelopment of existing centres is likely to grow in importance as the pipeline dries up, Ben Cooper discovers.
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Contactless payment: Touchy subject
A year after its launch, few retailers have so far committed to contactless payment. Joanna Perry finds out how consumers and retailers alike are responding to the trials.
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House of Fraser's angel of the north
House of Fraser’s new menswear department in Glasgow is just the first phase of a complete overhaul of the store, but even by itself it is a triumph in design, says John Ryan.
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Product information: Knowledge is power
In a culture where customers are empowered to find product information for themselves, retailers are in danger of losing authority in their field. Liz Morrell finds out why it’s crucial they take control.
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Kieron Smith: The next chapter
Not prepared to surrender to Amazon, The Book Depository managing director Kieron Smith thinks there is plenty of room for others in the online book sector. Nicola Harrison meets him.
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In-store promotions: Let me entertain you
Enough of the misery – it’s time to inject some fun into retail. Charlotte Hardie discovers how savvy retailers are lifting morale and sales with innovative in-store promotions to beat the blues.
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Currency shifts: Less bang for your buck
As the dollar gains strength against the pound and inflation creeps up, George MacDonald investigates how badly the shift could hurt retailers in this already stricken climate.
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American beauties
The cities of Portland and Seattle offer an altogether more relaxed shopping experience than that of busy European destinations. John Ryan goes to the US’s northwest to give us his pick of the shops
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Sir Terence Conran: Design Icon
21 years after he was Retail Week’s first interviewee, Sir Terence Conran tells Tim Danaher why today’s retailers need to develop a passion for product
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Plastic bags: Has the problem been exaggerated?
With a target of reducing plastic bag usage by 70 per cent by next spring, retailers are doing all they can to minimise their waste, but has the problem been exaggerated? Liz Morrell sorts fact from fiction
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Ian Livingstone: Retailer on Call
His training at Dixons taught former retail high-flier Ian Livingston the disciplines he is putting into effect as BT’s new chief executive.
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Charity begins on the high street
Working with charities isn’t just part of being a good corporate citizen – done the right way it can motivate staff and generate free PR.
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RFID: What are UK retailers missing?
Retailers in continental Europe and the US are striding ahead with RFID. What are their UK counterparts missing?
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Highcross: Leicester living the high life
Leicester’s Highcross centre may have arrived amid deepening economic woes, but the early signs are the city has embraced the scheme.
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AnalysisFace facts: using data to maximise sales
A lot of retailers already have the data they need to help maximise sales, but they don’t necessarily know how to use it. Joanna Perry reports.
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Sweat your assets
The quarterly rents debate may still be raging, but there are other ways retailers can work with their landlords to make savings in these straitened times. Ben Cooper investigates.
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From the shopfloor
The outlook appears mixed for shopfitters, but the industry is reassuringly optimistic about its prospects. Here, some of the biggest names in the field tell John Ryan why life isn’t so bad.
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Survival instinct
Styles & Wood may have suffered a major profit blow, but it has still topped this year’s league. John Ryan asks what this says about the market.
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Size matters
Times are tough for retailers, but the bad news hasn’t necessarily trickled down to those in this year’s Top Shopfitters league table. John Ryan kicks off our five page special by finding out how they are beating the downturn.
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AnalysisMalcolm Walker’s magic touch
Malcolm Walker has defied critics with his turnaround of Iceland, but could he do the same with Woolworths? Jennifer Creevy meets him to discover what can be learnt from the chain’s recovery.