More analysis – Page 391
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AnalysisCustomer-centricity across the enterprise
Retailers make grand statements about how customer-centric their businesses are, but where can customer intelligence make the difference to top and bottom lines, asks Joanna Perry
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AnalysisHow well do you use customer insight?
Identify where your company is on the journey to customer-centricity
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AnalysisThe lessons to be learnt from online
Properly used, customer data gleaned online can help not only web sales but the top line across all channels, says Joanna Perry
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AnalysisRange rationalisation bears fruit at Walmart
Walmart’s third-quarter results indicate that Project Impact, the five-year strategy calling for improved layouts and reduced inventory, has begun to bear fruit.
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AnalysisInside Inditex
The Spanish parent company of Zara, Bershka and Massimo Dutti is notoriously secretive. Lisa Berwin takes an exclusive look behind the scenes at the Galician head office of Inditex.
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AnalysisNeed to know: Christmas savings
Tesco and Asda have both claimed they will help customers save millions of pounds this Christmas with a flurry of price cuts. Do the figures add up?
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AnalysisNick Robertson: making waves in etail
As Asos posted rocketing sales again this week, George MacDonald examines how an advertising man with no retail background has managed to set the bar so high in etail.
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AnalysisArcadia: will fewer, bigger shops translate to better?
Arcadia plans to rationalise its property portfolio so that it has fewer stores, but with more space. But, as the public steadily changes the way it shops, it’s not the only retailer starting to think that focusing on bigger and better stores makes sense, says Sara McCorquodale.
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AnalysisThe Boxing Day challenge
With Boxing Day falling on a Saturday more retailers will open that day – many going straight into Sale. Liz Morrell finds out how they can ensure their stores are ready and they have staff support.
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Analysis
A helping hand with recruitment
Developer Hammerson has set up a scheme to help tenants recruit. Sara McCorquodale reports.
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AnalysisTesco is going all out this Christmas
No retailer is safe this Christmas as Tesco goes all out to grab market share with new products and expanded ranges. Retail and logistics chief David Potts outlines its plans to Jennifer Creevy.
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AnalysisUS’s toy wars could mean victory only for consumers
With Christmas fast approaching, US discount giant Target this week introduced price cuts on toys at its stores.
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AnalysisHow US retailers can crack the UK market
As Victoria’s Secret becomes the latest US retail giant to focus on the UK, Lisa Berwin asks what the attraction is and how they can crack the market.
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AnalysisNeed to know: Quantitative easing
Last week the Bank of England decided to inject a further £25bn into the economy as part of its quantitative easing programme. But is it helping retailers?
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AnalysisJudith McKenna could one day have the top job at Asda
In the week McKenna presented Asda’s third-quarter results, Jennifer Creevy says the sharp but likeable woman who runs Asda’s finances could one day be in the frame for the top job.
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AnalysisThe future of value retailers
Retailers from Primark to Aldi to 99p Stores have benefited from the flight to value that the recession has created. But can they continue to capture shopper hearts and wallets once the economy begins to recover, asks Joanna Perry.
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AnalysisState of the union: Union Square in Aberdeen
The mix of brands at Union Square in Aberdeen and the relative wealth of the city will be key to its success, says Sara McCorquodale.
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Analysis
Air freight: The sky’s the limit
Opting for air freight could help fashion retailers sell more, but what are the costs and challenges of jetting in your best-sellers, asks Alison Clements.
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AnalysisTraining that’s above and beyond
Is it necessary for overseas retailers to train their staff back home, asks Sara McCorquodale.