More analysis – Page 390
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AnalysisBringing management up to scratch
If managers aren’t properly trained, staff become disillusioned, says Sara McCorquodale
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Analysis
Woolworths’ property portfolio: Well worth it?
Woolworths’ collapse left a scar on hundreds of high streets as 807 stores shut. One year on, Sara McCorquodale investigates what has been re-let and who has benefited
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AnalysisCould Woolworths have been saved?
The variety store group’s collapse angered and shocked many but why did it fail, should the administrator have done more and what can be learned from its demise? George MacDonald investigates.
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AnalysisNeed to know: Disclosure rules
Marks & Spencer was obliged to immediately issue an official announcement after Marc Bolland’s appointment was leaked. Here we explain the ins and outs of disclosure rules.
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AnalysisPicking up the pieces: the impact of crime on store staff
The emotional impact of crime on store staff can be devastating if retailers don’t properly support them. Liz Morrell reports
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AnalysisTailor systems to tackle shrink
In the past year a key challenge for retailers has been to up the effectiveness of loss prevention to combat increasing shrinkage.
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AnalysisMarc Bolland: taking the helm at Marks & Spencer
As the Morrisons chief lines up to take the helm at Marks & Spencer, Jennifer Creevy asks if he has got what it takes to realise the high street legend’s potential.
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AnalysisIntegrated theft detection key
As thieves become bolder, now is not the time to batten down the hatches and accept shrinkage as an unavoidable consequence of the retail industry.
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AnalysisDon’t believe the hype
This must count as one of the toughest, but most interesting, years for security, loss prevention and profit protection teams.
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AnalysisLife after Woolworths
The collapse of Woolworths left 27,000 people looking for work. Joanna Perry catches up with some of them and hears what they did next.
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AnalysisThe statistical equation
As the recession squeezes consumers the assumption has been that retail crime rates have soared, yet there is debate over whether this is true or not. Liz Morrell takes a closer look at the figures
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AnalysisRetailers take crime prevention to the web
With retailers frustrated by the lack of police action on retail crime is it right for them to use the internet to take crime prevention into their own hands, asks Liz Morrell
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Analysis
The CRC Energy Efficiency Scheme affects up to 25,000 organisations. Are you one of them?
In April 2010, the CRC Energy Efficiency Scheme comes into effect. It helps organisations save energy, save money and become leaders in tackling climate change.
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AnalysisKnow your customer, control your business
In this supplement we hope to engage retailers with examples of how customer data, when collected and analysed in context, creates insight that can provide answers to the big questions in their businesses.
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AnalysisRethink every aspect of your business
In today’s world, the growth in customer data is explosive across all retail channels. Analytical tools are essential to retailers’ success in leveraging this data and turning it into valuable insights.
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AnalysisFrom insight to action
Retail is a data-rich business, but in this market it is crucial information gets turned into insight that can be acted upon at the point where it will have the greatest impact, argues Joanna Perry
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AnalysisMarketing: The perfect message mix
Marketers have always been the biggest users of customer data. But by analysing it to create deeper insight, retailers can make their marketing budgets stretch further. Joanna Perry investigates
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AnalysisDunnhumby: A lifetime of loyalty?
Loyalty scheme operator Dunnhumby continues to innovate to provide Tesco and suppliers with the customer insight they need to make business-critical decisions
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AnalysisSocial media: Why M&S is listening to the word on the web
Marks & Spencer is starting to engage with its customers online, analysing their feedback to help make commercial decisions. Joanna Perry finds out what this insight is teaching it