More analysis – Page 349
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AnalysisNot just a campaign
The perception of Marks & Spencer has been transformed in the seven years that Sir Stuart was at the helm. Its Your M&S advertising campaign was central to that, says Charlotte Hardie
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AnalysisPutting the customer at the heart of the business
Sir Terry Leahy’s Clubcard revolutionised how Tesco did business and changed the way retailers learn about customers. Rebecca Thomson finds out how it started and where it goes from here
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AnalysisA tribute to Leahy
We start our special issue on the retiring Tesco boss Sir Terry Leahy by looking at what makes him special, in the words of those who have worked with him, or competed with him
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AnalysisA tribute to Rose
We start our special issue on the retiring Tesco and Marks & Spencer boss by looking at what makes him special, in the words of those who have worked with him, or competed with him.
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AnalysisVideo: Sir Stuart Rose at the Oracle Retail Week Awards
Carphone Warehouse founder Charles Dunstone honoured Sir Stuart Rose last night at the Oracle Retail Week Awards.
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AnalysisVideo: Sir Terry Leahy at the Oracle Retail Week Awards
Morrisons founder Sir Ken Morrison paid tribute to Sir Terry Leahy last night at the Oracle Retail Week Awards.
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Analysis
Retail Week Conference quiz
It’s been a busy week this week with the Retail Week Conference taking place. But were you paying attention to who said what? Take our quiz and find out.
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AnalysisWalmart sets its sights on small-format expansion
Speaking at an investor conference last week, Walmart US chief executive Bill Simon outlined plans for a much larger foray into small-format retailing than many industry observers had anticipated.
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AnalysisRETAIL 2011
The definitive report on the state of the retail industry, from the leaders in UK retail
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AnalysisVideo: Andy Hornby
We catch up with Andy Hornby, Alliance Boots group chief executive at the Retail Week Conference
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AnalysisReady for a rematch?
If its second CVA is successful, that is just the start of the fight to give JJB a sustainable future. Gemma Goldfingle looks at the challenges facing new chairman Mike McTighe
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AnalysisChannel Islands VAT rules
Big name retailers capitalising on the Channel Island VAT loophole is seen by some as an unfair advantage. Will George Osborne’s Budget change the status quo?
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AnalysisFacilities Management: At your service?
Improving both performance and cost effectiveness of facilities management strategies is the goal for many retailers, but honing the right solution remains mired in challenges. Mark Faithfull reports
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AnalysisCan you cut it?
Cutting staff budgets can be tricky, but can retailers save cash without compromising customer service, asks Charlotte Hardie
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AnalysisWhat it’s like to work at Uniqlo
The inside view from head of HR and training Nick Bartlett
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AnalysisCommunicating with confidence
Staff who get their message across can save retailers time and money, finds Rebecca Thomson
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AnalysisDia expected to perform better without Carrefour
Dia, the world’s third largest discount retailer has a problem. Under Carrefour’s leadership, the chain had been underperforming for years - 2010 sales increased by a mere 1.6% (down 0.5% excluding petrol and at constant exchange rates).
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AnalysisRichard Hodgson
Having played pivotal roles at Waitrose and Asda, Richard Hodgson is now at the heart of the next phase of Morrisons’ growth, in particular driving own-brand.
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AnalysisThe start of a new era for Tesco
Phil Clarke has a hard act to follow succeeding Sir Terry Leahy. As he takes over the hottest seat in UK retail, Jennifer Creevy looks at the big issues he faces