More analysis – Page 352
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AnalysisStamping out online fraud
Total online fraud losses have dropped in the past two years with a raft of new security measures to prevent card-not-present fraud. Liz Morrell asks if the trend will continue
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AnalysisSecurity staff: The necessary force
The issue of appropriate force against violent customers is a thorny retail issue. Joanne Ellul looks at where store staff should draw the line
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AnalysisMary Portas: Queen of shops or enemy of retailers?
Mary Portas’ new series, Secret Shopper, has incurred the wrath of retailers. But the ‘queen of shops’ remains defiant.
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AnalysisX5 in battle for leadership with new growth strategy
Russia’s largest grocer, X5 Retail Group has revealed a change to its expansion strategy and will now be targeting small cities and towns with populations of more than 50,000 inhabitants.
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AnalysisJoining forces to stop retail crime
The rise of UK loss prevention forums is giving businesses a new voice in the battle against retail crime, finds Alison Clements
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Analysis
Not just a pretty face
Successful collaborations between retailers and celebrities now require the famous faces to do much more than just smile for the camera.
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AnalysisRick Bendel
The Asda marketing veteran has become a driving force at parent Walmart, but can he counter the criticism of his current ‘baby’, the Asda Price Guarantee?
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AnalysisChinese tourists
Chinese tourist spend has soared in the past year, but what can retailers do to capitalise on this and is the UK doing all it can to welcome them?
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AnalysisGoing, going... gone
As Icelandic investors consider exiting high-profile retailers, George MacDonald asks whether the stores sector can look forward to a raft of deals in the year to come
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AnalysisTime for a holistic approach to payments
With retailers squeezed on all fronts to deliver better service at reduced cost, there has never been agreaterneed for flexible payments solutions and consultative partnering according to Raja Ray, Director of Software Solutions, VeriFone.
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AnalysisMatt Brittin
Sainsbury’s has scored a coup by persuading Google’s UK chief to join its board. Jennifer Creevy profiles ‘the most influential person in the digital world’
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AnalysisFacebook shopping
Asos’s move to make its Facebook page transactional signals exciting opportunities for retailers to leverage their social network ‘fans’ into hard sales
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AnalysisLoyal to the last
Loyalty cards are back in fashion but gaining competitive edge from the rich source of customer data they generate is easier said than done.
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AnalysisKorea’s Lotte is poised to be Asian powerhouse
Those with even a passing interest in the Asian grocery sector cannot have failed to notice the rise in recent years of South Korea’s Lotte Shopping.
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Analysis
What’s it like to work at High & Mighty
The inside view from managing director Gill Politis
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AnalysisFinding and keeping the best
High staff turnover in stores can be costly, so how do you deal with it, asks Rebecca Thomson
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AnalysisWhat it’s like to work at Everything, Everywhere
The inside view from chief change officer Linda Kennedy
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AnalysisTime for retail to come in from the cold
After three snowy, sales-depleting winters in a row, are the icy temperatures here to stay in the UK and can retailers do anything to lessen the impact of the weather? Charlotte Hardie reports















