All Lush articles
Lush is a global retailer of beauty, skincare, perfume and bath and body products. Founded in Poole, Dorset in 1995 by Liz Weir and Mark Constantine, Lush has grown from cult favourite to global success story. Similar to The Body Shop, the ethical retailer has a strong stance against animal testing and its soaps are palm oil-free. Its products are 100% vegetarian and 80% vegan, with fresh fruits and vegetables part of its recipes.
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Gallery
Store gallery: Inside Lush’s swampy Shrek themed pop-up
Lush has brought the city of Duloc from the famous Shrek films to the heart of Soho in London as it launches its new limited edition Shrek collection at a pop-up just in time for Easter.
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Opinion
‘Body Shop shows standing still is the most dangerous thing you can do in retail’
Retailers such as Lush and Rituals show the kind of mentality that bricks-and-mortar retailers need, by giving customers an experience they can’t get on a screen, maintains Natalie Berg.
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Analysis
Autopsy: what caused the death of the retail metaverse – and can it be resurrected?
Two years ago, retailers across the sector were developing or showing an interest in metaverse experiences. Retail Week asks why enthusiasm has waned and what the future holds for immersive tech
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Gallery
The best new stores of 2023
From soaps on sushi belts at Lush Glasgow to in-house tea rooms at Uniqlo, Covent Garden here some of the most exciting stores that opened up in 2023.
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News
Retail hopes rest on big Christmas weekend ahead of ‘new year’s chill’
Retailers are holding out hope for a last big weekend of trading ahead of Christmas Day, despite the economic outlook being decidedly gloomy.
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Interview
Q&A: Lush head of retail on bringing fun back to stores
As the handmade bath and body retailer opens its biggest store yet in Glasgow, Retail Week speaks to Lush head of retail Kasey Swithenbank about what makes the new store different and bringing back a sense of fun
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Gallery
Lush opens biggest store yet in Glasgow
Lush, the handmade bath and body retailer, has opened its biggest Scottish store on Buchanan Street, Glasgow, featuring experiential concepts and an in-store coffee shop.
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News
Lush lashes out at Tories for ‘letting councils go bust’
The boss of Lush has hit out at the Conservative government over council finances that have left many local authorities unable to invest in ailing high streets across the UK.
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News
Lush returns to Covent Garden after 10 years away
Handmade bath and body products retailer Lush has announced its return to Covent Garden after 10 years away.
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Analysis
What retailers can learn from EE, Lush and Estée Lauder’s latest tech investments
If the past year is indicative of change to come, we’re balanced on the cusp of cutting-edge technologies becoming a must-have, rather than a nice-to-have, for retailers keen to remain ahead of the curve
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Analysis
Strategy spotlight: Five ways Lush is building its brand identity to accelerate future growth
With an overriding ethos focused on “leaving the world Lusher than we found it”, the Retail Week analyst team explores five ways Lush is strengthening its brand identity to drive future growth
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Analysis
From source to sale: How retailers are making sense of sustainability
Climate change is accelerating and so are consumer’s environmental concerns. We explore how retailers are stepping up their eco-efforts with investments throughout the supply chain
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Innovation of the Week
Innovation of the Week: Lush pop-ups hit the right note at festivals
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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News
Lush paid managers £5m in bonuses after claiming £5m government support
Lush reportedly paid managers almost as much as it claimed in business rates relief in bonuses, despite recording a drop in profits.
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News
Lush’s plastic-free collection crosses £1m global sales in a week
Lush’s latest plastic-free collection in collaboration with Spongebob Squarepants has crossed £1.3m in global sales since launching at the end of June.
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Gallery
Store gallery: Inside Lush’s Wes Anderson-themed pop-up in Soho, London
Lush has opened its doors to an Asteroid City themed gift shop, inspired by Wes Anderson’s latest film.
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News
Lush unveils pay rise for staff as inflation soars
Lush has announced a 10% pay rise for its retail staff in line with the real living wage set by the Living Wage Foundation.
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Analysis
Forecast: The trends shaping health and beauty in 2023 and beyond
The Retail Week analyst team predicts the UK health and beauty market will grow at a compound annual growth rate (CAGR) of 3.9% to 2026/27 as retailers fight to gain market share in this lucrative category.
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News
Lush complains to FCA about ex-boss over shares transfer
Lush has complained to the Financial Conduct Authority (FCA) about former chief executive Andrew Gerri and his investment firm Silverwood Brands over a transfer of shares.
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Analysis
Future Leaders: UK retail’s 30 CEOs in waiting unveiled
Morrisons, Gymshark, John Lewis and eBay are among the retailers and brands revealed to be home to the industry’s CEOs of tomorrow in Retail Week’s inaugural report.