All Lush articles – Page 3
-
Retail Navigator Analysis
Lush (Strategy)
With lockdown periods providing time for reflection on forward strategy, management didn’t want to return to the ‘same old’ way of running the business when the pandemic ended. As a result, Lush has been through a ‘Covid rinse’, which has contributed to an improved profit performance in the year to end June 2021.
-
Retail Navigator Analysis
Lush (Financials)
In September 2021, Lush acquired full control of its North American joint venture which has been consolidated into its group results. Group sales jumped to £657m due to the addition of North America into its group results for the year ending 30 June 2022 (FY2021). Removing this, revenues would have been £430.8m, rising 5.4% or 9% in constant currency.
-
Analysis
Five ways to turn your staff into customer champions
Retail Week’s Customer Champions report, produced in association with Critizr, outlines the crucial role of frontline staff in welcoming customers back to stores.
-
Gallery
In pictures: Primark, JD Sports and John Lewis lure back shoppers for reopening
As non-essential retail reopens its doors in England on April 12, Retail Week visits key shopping locations to gauge retail offers and shopper appetite.
-
Analysis
Can you still go from the shopfloor to the board room in retail?
In the latest story in our No Limits campaign, which aims to drive social mobility in retail, we explore if it is still possible to progress from stores to the top job
-
Analysis
Analysis: Let’s be honest, has Covid killed the shop?
Over the past week three big stores based retailers - Debenhams, Arcadia and Bonmarche - have all gone bust. Although unsustainable stores were only part of the problem for these long-term struggling businesses, they contributed to their demise.
-
Analysis
Nightmare before Christmas: bosses of John Lewis, M&S and The Entertainer on lockdown 2.0
It’s the news the industry dreaded. This Thursday so-called ‘non-essential’ retail will be shut down until December 2 in a bid to stem the spread of coronavirus. Many fear chaos, but could click and collect come to the rescue?
-
Analysis
The Big Question: Will Tier 2 lockdowns kibosh retail’s recovery?
As the Covid pandemic continues, swathes of the UK face local lockdown measures designed to lower rates of infection.
-
Data
Data: M&S to Monzo – the top 50 brands bossing customer experience
In the midst of the coronavirus pandemic, customer needs and behaviours have shifted rapidly in just a few months.
-
Analysis
How to make stores safe post-lockdown – and not kill the shopping experience
Since the coronavirus pandemic, socially distanced shopping is a necessity. But how can stores operate safely without impinging on experience?
-
Analysis
John Lewis, Superdry, Lush and Waterstones on trading in retail’s new normal
After three months of shuttered doors due to the coronavirus, English non-essential retail reopened to the public on Monday. Retail Week analyses the lessons to be learnt from the first days of trading.
-
Gallery
In pictures: How international retailers have made stores safe post-lockdown
As the UK prepares to reopen ‘non-essential’ stores on June 15, we look at some of the innovative measures being deployed by retailers that are already back in business across the globe.
-
Opinion
Opinion: Coronavirus – what retailers do now will define them in the future
As 21st-century consumers, we’ve gotten used to having the world at our fingertips. Then seemingly overnight, all the stuff we take for granted is in question – access to healthcare; groceries on shelves; the ability to travel, go to school, socialise with friends.
-
Analysis
Data: John Lewis falls in top 15 retailers to work for
Job listings website Indeed revealed this year’s list of the best retailers to work for in the UK, with Wren Kitchens topping the list for the second year in a row.
-
Analysis
Lush's Mark Constantine: The retail rebel fighting climate change before Greta was born
As a journalist, you get a fleeting glimpse into the life of a retail CEO when trying to carve out a time to sit down and interview them.
-
News
Lush eyes former Debenhams and House of Fraser stores
Lush is considering swooping on vacant Debenhams and House of Fraser stores following the success of its large store in Liverpool.
-
News
Retailers pledge donations in fight against Australian bushfires
Several retailers have pledged money to the appeal to support those fighting the devastating bushfires in Australia.
-
Analysis
Retailers praise ‘emphatic clarity’ as Conservatives secure election win
Retail bosses have praised today’s general election result, which saw the Conservative Party secure its largest majority since 1987.
-
Data
Data: M&S Simply Food tops list of UK’s favourite retailers
M&S Simply Food has wrestled back its crown as the UK’s favourite retailer, according to exclusive data from consultancy OC&C.
-
Gallery
Lush unveils ‘game-changing’ store concepts focused on product innovation
Lush has launched two new retail formats in Paris and Florence, reiterating its commitment to “ongoing investment in game-changing store concepts”.