Latest online retail news – Page 292
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NewsRepublic ups online query response rates
Republic’s integration of new online customer service technology has led to 90% of enquiries on Republic.co.uk being dealt with by its automated help section, allowing swifter response rates.
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NewsHomebase unveils networking website
Homebase has launched a social networking site to promote its gardening credentials.
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NewsRWC2010: Amazon rules out stores and grocery offer
Amazon UK has ruled out opening stores and offering food “for the foreseeable future”, its managing director, Brian McBride, has told the Retail Week Conference.
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NewsRWC2010: Multichannel retailers debate future role of catalogues
N Brown chief executive Alan White has said the ultimate goal for multichannel retailers is to ditch catalogues and concentrate on digital sales.
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NewsRWC2010: Ebay to launch specialist fashion channel
Ebay is to launch a specialist fashion section within the next two months, the online giant’s UK managing director has revealed at the Retail Week Conference.
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NewsBarratts to launch iPhone app
Barratts will release an iPhone application to coincide with the opening of a new concept store on London’s Oxford Street this month.
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QVC sales up 2.3%
Sales at QVC in the UK grew 2.3% in 2009 reaching £367.9m for the TV shopping business after a stronger second half.
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NewsSelfridges tests debut transactional website
Selfridges has launched a beta version of its eagerly anticipated transactional website.
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NewsFindel mulls offloading home shopping brands
Findel is understood to be planning to divest two of its home shopping brands, Confetti and I Want One of Those.
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NewsTraditional toys aid Modelzone growth
Model and hobby retailer Modelzone is benefiting from consumers returning to more traditional toys and games, with like-for-like sales up 7% last year.
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NewsJ Crew hits UK after deal with Net-a-Porter
US fashion brand J Crew will be available in the UK for the first time after striking a partnership with etailer Net-a-Porter.
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Astley Clarke adds talent as growth continues
Luxury jewellery etailer Astley Clarke has strengthened its team as sales for the brand continue to grow.
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NewsLondon Fashion Week goes digital with live-streamed 3D video
The fashion world this week descended on London Fashion Week in what was the first season that the event streamed its shows digitally to a global audience.
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NewsGap reveals online plans and plots entry into Italy
Gap has confirmed plans to bring a direct ecommerce offer for both its eponymous fascia and Banana Republic to the UK later this year.
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Customer satisfaction with top retailers improves
Customers’ satisfaction with retailers improved for the first time after three quarters of small declines, according to the National Customer Satisfaction Index.
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NewsOcado appoints former Reuters director as non-exec
Ocado has lined up former finance director of Reuters David Grigson as a senior non-executive director.
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NewsWhole Foods UK launches online offer
Whole Foods Market has launched an online grocery offer in the UK.
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NewsTesco to launch property website
Tesco is expected to go head to head with estate agents within weeks with the launch of a property website, allowing home owners to advertise their properties for a flat fee of around £200.
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NewsAsda on a mission to take crown in non-food using etail and home
Asda is gunning to be the UK’s number one retailer in non-food in the next five years, and intends to hit its target by growing online and opening more Living stores.
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NewsPaperchase stung by Twitter design furore
Paperchase has admitted errors in its handling of design plagiarism allegations, which provoked an online outcry.