All Indicator articles
Most recent first.
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IndicatorHow Dixons Carphone is melding online and offline
Curryâs PC World owner Dixons Carphone has made great strides in the past 12 months to bolster its cross-channel capabilities.
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IndicatorIndicator: The 10 fastest and slowest retail websites
Retail Week Indicator reviewed the top UK retailersâ ecommerce capabilities. Discover the top trends and best performing retailers.
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IndicatorRetail Week Indicator 2019: Methodology
Learn how Retail Week measured retailersâ digital capabilities.
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IndicatorPureplay ranking 2019
Retail Week Indicator has reviewed all areas of a customerâs digital shopping journey. How do the online-only retailers size up?
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IndicatorFashion ranking 2019
Retail Week Indicator has reviewed all areas of a customerâs digital shopping journey. How do the fashion retailers size up?
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IndicatorFood and grocery ranking 2019
Retail Week Indicator has reviewed all areas of a customerâs digital shopping journey. How do the grocers and food retailers rank?
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IndicatorHealth and beauty ranking 2019
Retail Week Indicator has reviewed all areas of a customerâs digital shopping journey. How do the health and beauty retailers rank against each other?
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IndicatorHome and DIY ranking 2019
Retail Week Indicator has reviewed all areas of a customerâs digital shopping journey. How do the home and DIY retailers rank against each other?
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IndicatorDepartment store ranking 2019
Retail Week Indicator has reviewed all areas of a customerâs digital shopping journey. How do the department stores rank against each other?
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IndicatorHow Boots takes Advantage of its loyalty card data
Boots has clinched the top spot in Retail Week Indicatorâs marketing metric on the strength of its loyalty scheme, the Boots Advantage Card.
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IndicatorHow Ocado uses algorithms to improve delivery and service
The increasingly impressive speed and convenience of Ocadoâs home delivery proposition has propelled it into the top three retailers for logistics and customer services in this yearâs Retail Week Indicator.
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IndicatorFive reasons Amazon leads the pack
Amazon has topped Retail Week Indicator as the ecommerce giant continues to refine its digital capabilities
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IndicatorHow Argos nails cross-channel retail
Argos has topped Retail Week Indicatorâs cross-channel category, which measures retailersâ initiatives to link stores and online. Here, we delve into how Argos creates a near-seamless customer experience across all channels
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IndicatoreBayâs best-in-class personalisation
eBay took third place in Retail Week Indicatorâs ecommerce category this year as its personalisation efforts paid off. We look at how the online marketplace makes the customer experience tailored to each user
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IndicatorTaking stock in cross-channel retail
Retail Week Indicator reviewed the top UK retailersâ cross-channel capabilities. Discover the top trends and best performing retailers.
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IndicatorHow logistics and customer services are going digital
Retail Week Indicator reviewed the top UK retailersâ logistics and customer service capabilities. Discover the top trends and best performing retailers.
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IndicatorRevealed: How the UKâs top retailers rank on digital
Amazon has topped Indicator, Retail Weekâs benchmarking of the UKâs top retailersâ digital prowess.
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IndicatorH&M: From digital laggard to leader
H&M has had a meteoric rise from 18th to second in Retail Weekâs Indicator after investing in digital to create a âmodern and relevantâ customer experience
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IndicatorMarketing: Why social is trending
Retail Week Indicator reviewed the top UK retailersâ marketing expertise. Discover the top trends and best performing retailers.
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IndicatorHealth and beauty ranking 2018
Retail Week Indicatorâs focus on health and beauty retail reveals and ranks retailersâ digital capabilities within the health and beauty sector through a strategic audit of all areas of a customerâs digital shopping journey.