All Indicator articles – Page 2
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IndicatorThe innovators thriving in health and beauty
The health and beauty sector has performed resiliently in the face of increasingly difficult trading conditions over the past few years.
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IndicatorHome and DIY ranking 2018
The emergence of online home and DIY retailers opening stores, such as Loaf and Made.com, demonstrates the importance that cross-channel experiences can have in the customer journey. Find out which retailers are commanding the sector by investing in augmented reality and convenient fulfilment propositions in our home and DIY rank.
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IndicatorWho are DIY’s digital winners?
The emergence of online home and DIY retailers opening stores, such as Loaf and Made.com, demonstrates the importance that cross-channel experiences can have in the customer journey.
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IndicatorGeneral merchandise ranking 2018
There is a pronounced dichotomy between general merchandisers with digitally advanced offers and those that rely on their store estate. With the likes of Amazon dominating in ecommerce and Argos winning at cross-channel, our ranking reveals where other general merchandisers can invest to remain competitive.
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IndicatorThe digital dichotomy in general merchandise
In the general merchandise sector, there is a pronounced dichotomy between retailers with digitally advanced offers and more traditional ones at that rely on bricks-and-mortar stores.
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IndicatorThe pureplays redefining fashion
The clothing sector has taken a battering in recent years. Profit margins have come under pressure as retailers continue to be hit by currency volatility and continuous discounting, while sales are falling for many as customer loyalty diminishes.
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IndicatorFashion ranking 2018
Technology has polarised the fashion sector, opening the way for online-only players to emerge, while faster lead times have changed the fashion landscape and consumer mindset. Our fashion ranking uncovers who the leading clothing and footwear retailers are in the digital economy.
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IndicatorAre department stores reinventing fast enough?
With online becoming an integral part of retail, and pureplay competition rife, investing in the right digital capabilities is crucial for success. Nowhere is this truer than for department stores, a sector that relies heavily on footfall.
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IndicatorDepartment stores ranking 2018
The department store sector relies heavily on footfall. But with online becoming an integral part of retail, and pureplay competition rife, investing in the right digital capabilities is vital for success. The rank demonstrates where they are focusing their attention, whether that’s engaging digital marketing, or offering a connected experience across online and offline.
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IndicatorFood and grocery ranking 2018
The growth of ecommerce in the food and grocery sector continues to bring challenges. Margin pressure is clear, and the ability to fulfill online orders fast and conveniently is costly. Mergers are becoming commonplace for the sector, enabling them to increase scale and boost buying power. Our rank unveils which grocery retailers are winning at delivering convenience for their customers, and where others are falling behind.
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IndicatorFood and grocery sector analysis
The grocery market has faced massive structural shifts over the past decade, and the pace of change is only likely to increase as shopping habits continue to evolve and margins are squeezed by intense competition and rising costs.
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IndicatorPureplay ranking 2018
Pureplay retailers have largely outshone their multichannel competitors as the digital evolution of the customer journey has advanced. Online-only retailers are generally more agile, enabling more room for flexibility and faster reactions to changing customers’ expectations. The pureplay ranking looks solely at retailers who are online only businesses.
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IndicatorPureplay sector analysis 2018
Pureplay retailers have largely outshone their multichannel competitors as the digital evolution of the customer journey has advanced. Find out why in this analysis from Retail Week Indicator.
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IndicatorRetail Week Indicator 2018 rankings
Retail Week Indicator has reviewed retailers’ digital capability through a strategic audit, across all areas of a customer’s digital shopping journey. Discover where the leading 180 retailers in the UK are positioned.
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IndicatorRetail Week Indicator 2018: Cross-channel
The cross-channel category looks at how retailers are interlinking their online and offline channels. The analysis demonstrates best practice in the retail industry with actionable insight.
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IndicatorRetail Week Indicator 2018: Marketing
The marketing category looks at retailers’ approach to improving brand awareness and customer engagement. The analysis demonstrates best practice in the retail industry with actionable insight.
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IndicatorRetail Week Indicator 2018: Logistics & Customer Service
The logistics and customer service category looks at delivery and return propositions. The analysis demonstrates best practice in the retail industry with actionable insight.
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IndicatorRetail Week Indicator 2018: Ecommerce
The ecommerce category looks at user experience across retailers’ websites and apps. The analysis demonstrates best practice in the retail industry with actionable insight.
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IndicatorWhy Asos is cream of the crop
Badging itself a technology company as much as a fashion retailer, it’s logical that Asos is at the top of the pile when it comes to customer-facing digital capabilities.
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