All Harvey Nichols articles
British department store chain Harvey Nichols was founded in 1831. It operates stores in eight locations across the UK and Ireland, including its flagship store in Knightsbridge, London. Harvey Nichols also has a number of international stores in Asia and the Middle East.
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NewsExclusive: Plus-size brand dominates fastest-growing fashion retailers
Yours Clothing has ranked higher than fashion giants including Inditex, Primark and Next to be named the fastest-growing fashion retailer in the UK, Retail Week can reveal.
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AnalysisRanking: The 30 fastest-growing fashion retailers revealed
It has been a tough few years for fashion, and retailers have been battling to lead on style, value and quality despite skyrocketing return rates, competition for customer loyalty and bold sustainability targets.
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NewsExclusive: Odd Muse launches in Harvey Nichols stores
Fashion retailer Odd Muse will launch in Harvey Nichols stores across the UK later this month, Retail Week can reveal.
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NewsHarvey Nichols CEO Manju Malhotra steps down
Harvey Nichols chief executive Manju Malhotra is stepping down from her role after less than three years in charge.
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GalleryIn pictures: Harrods, Fenwick, Selfridges and more unveil Christmas windows
Retailers have spared no expense in creating a line-up of some of the most opulent and light-laden festive window displays to ever grace UK high streets.
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DataData: Number of newly appointed retail CEOs falls to lowest level in 10 years
Only 18 new retail CEOs were appointed in the UK last year, marking a 54% drop from 2020.
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AnalysisThe changing face of beauty: How brands are setting the foundations for success
As the old saying goes ‘beauty is in the eye of the beholder’ and for consumers looking to purchase beauty products today their eyes are more likely than ever to be fixed on a screen.
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AnalysisTourism to localism – how retailers in prime cities are shifting strategies
Following the lifting of Covid-19 restrictions, “freedom” may have arrived in the UK – but tourists have not. Indeed, it could take years for the volume of visitors, particularly those from Asia, to return to pre-pandemic levels. So how can prime cities like London adapt and innovate to win more spend from domestic consumers?
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Opinion‘Climate change will collide with business as usual – retailers need to act now’
The Covid pandemic may finally be starting to cool down, but attention this week has shifted to another crisis that’s threatening to boil over – climate change.
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NewsHarvey Nichols launches online luxury resale service
Harvey Nichols has partnered with resale technology specialist Reflaunt to launch a second-hand fashion and accessories proposition online.
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Prospect AnalysisHarvey Nichols (Overview)
Harvey Nichols has been undergoing a digital transformation over the past few years, with the relaunch of its website the first step in its multichannel journey. This is being supported by ongoing investment in the store portfolio.
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Prospect AnalysisStores at Harvey Nichols
Given its dominance within the business, putting the Knightsbridge store back on the map has been a key aim for a while. The priority has been creating a more experiential environment, to give shoppers more reasons to visit the store and then to stay longer.
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Prospect AnalysisTechnology strategy at Harvey Nichols
Capital investment was increased to £2.8m in the year to 2 April 2022 (FY2021), having been halved to £1.7m at the height of the pandemic the year before. This partially reflected the launch of the retailer’s new transactional app and an IT programme to replace the group’s infrastructure and operating systems to support online growth.
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Prospect AnalysisHarvey Nichols (Strategy)
Harvey Nichols admits it was slow to start its multichannel journey, but the pace of digital development has been accelerated of late. The focus has been on linking the on and offline channels and investment in the website and online marketplace has been supported by a serious overhaul of its key stores to support the transformation process.
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Prospect AnalysisHarvey Nichols (SWOT)
Harvey Nichols’ partnership with Farfetch to sell on its global platform is key to driving international growth and broadening the appeal of the brand at the younger end of the luxury market.
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Prospect AnalysisHarvey Nichols (People)
Harvey Nichols has been headed up by Manju Malhotra as CEO from January 2021. Malhotra is leaving the business at the end of 2023, however.
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Prospect AnalysisHarvey Nichols (Financials)
Harvey Nichols’ group sales recovered strongly in the year to 2 April 2022 (FY2021), although they have yet to reach pre-pandemic levels. Net sales rose 58.0% to £191.7m, while gross sales including concessions surged 64.8% to £219.5m as Covid restrictions were lifted at the end of Q1. With trading patterns normalising as stores reopened, online sales fell back by 19.3% to £53.8m, accounting for 28% of the group total. The business has been substantially loss-making for the past three years, but losses were reduced over the most recent year following the improvement in trading.
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Prospect AnalysisEcommerce at Harvey Nichols
From a customer perspective, the retailer’s website integrates editorial content, social media streams, videos and blog posts into product pages. Online customers can manage their ‘MY HN’ accounts, book personal shopping appointments, view live stock updates online and by store and order via click and collect – all improvements aimed at positioning Harvey Nichols as a multichannel retailer.
