Deliveroo reported a surge in orders across the UK and Ireland, and a doubling of Plus members through its Amazon Prime tie-up, despite the reopening of hospitality.

Deliveroo bike

For the third-quarter period covering July to September, the delivery app reported a 58% increase in orders year on year to £1.59bn across the UK and Ireland. Gross transaction value (GTV) per order slipped 6% to £21.40 per order year on year. 

The retailer also reported “excellent initial traction” of its Deliveroo Plus partnership with Amazon Prime, with orders from subscribers more than doubling since it launched in mid-September. 

During the period, Deliveroo also launched its own on-demand grocery service Hop, partnering with grocery giant Morrisons as a wholesaler. While Deliveroo didn’t go into specifics, it said there would be “further expansion” of the service following initial trials. 

Deliveroo said its full-year GTV guidance increased to 60%-70% growth, up from prior guidance of between 50% and 60%. 

Full-year gross profit margins as a percentage of GTV remained unchanged at between 7.5% and 7.75%. 

Founder and chief executive Will Shu said: “We have continued to make good progress executing against our strategy, resulting in strong performance in Q3.

“This quarter we have partnered with Amazon to offer their Prime customers in the UK and Ireland access to our Deliveroo Plus subscription programme.

“We have also successfully launched a new rapid grocery service, Deliveroo Hop, in partnership with Morrisons. These are just two examples of innovations introduced this quarter that are consistently improving our consumer value proposition.

“While we are mindful of current and potential macro-economic disruptions and uncertainties, we expect further strong performance in the remainder of the year and we are increasing our full-year GTV growth guidance.

“We remain excited about the opportunity ahead and our plans to deliver better value to our consumers, help our restaurant and grocery partners to grow, and provide further opportunities for riders.”