Gemma Goldfingle
Contact info
- Tel:
- +44 (0)20 3033 2943
- Analysis
China boycotts H&M: Will Western brands have to choose between ethics and profits?
Tensions between China and the West reached boiling point last week as several countries, including the UK, imposed sanctions over human rights abuses against Uighur Muslims and retail found itself caught in the crossfire.
- Analysis
Deep dive: Lockdown – how it changed retail forever
12 months after we were told to stay at home, Retail Week takes stock of how the pandemic has changed the industry.
- Interview
Notonthehighstreet boss Claire Davenport – building an empire powered by women
After a bumper year that has not just brought soaring sales but a new majority shareholder, Notonthehighstreet boss Claire Davenport is eyeing growth. That growth will be powered by an army of women both within, and outside, the business
- Analysis
IWD: Nine women leaders to watch in 2021
On International Women’s Day, we look at the women leading companies big and small that the industry should be watching this year
- Analysis
Data: Which retail sectors will thrive in 2021?
After a stormy 2020 that BRC chief executive Helen Dickinson called the “worst year on record” for retail sales growth, the under-pressure sector is hoping 2021 brings a sunnier outlook
- Analysis
Six steps to re-engage new online shoppers acquired over Christmas
Retailers have won swathes of new online shoppers over the golden quarter. But how can you persuade them to become regular customers? Retail Week puts forward a six-step plan to help your brand.
- Analysis
Tier four fears: Retail CEOs on shop closure ‘body blow’ and port delays
After the toughest of years, retailers were dealt another savage blow in the crucial final trading week ahead of Christmas.
- News
Online Christmas delivery times widen as couriers struggle to meet demand
Retailers’ promised delivery time is longer than ever before this year, which could derail shoppers receiving online orders ahead of Christmas.
- Analysis
Three trends on how, what and where consumers will shop this Christmas
Christmas trading is different this year and there are some big new trends in how, what and where shoppers are purchasing their festive gifts.
- Video
Watch: What really happened on Black Friday – Very, eBay, Google and PwC unravel the trends
Lockdown created a very different Black Friday this year. We gather leaders from online powerhouses The Very Group, eBay and Google and consultancy PwC to delve into what really happened and what it means for the rest of the Christmas trading period.
- Analysis
Six groundbreaking ideas to revive the high street
As non-essential shops reopen, Retail Week looks into what can be done to breathe new life into high streets.
- Analysis
Six ways to win back lockdown shoppers this Christmas
Research shows 80% of all shoppers that have made a purchase with brands since March have been newly acquired customers. However, these new shoppers are extremely fickle and are shopping around. What can retailers do to attract them back during the biggest online Christmas ever?
- Analysis
How Halfords and Studio Retail emerged as Covid winners
From rapid pivots to reprioritising projects, two of retail’s big winners during Covid – Halfords and Studio Retail – share the secrets to their successful transformations.
- Analysis
Discounting will be rife this Christmas – four ways to avoid the melee
This year is predicted to be the most promotional Christmas on record. Here’s how retailers can avoid slashing prices.
- Analysis
Five categories set to lose out during lockdown
When the second lockdown was revealed last week, British Retail Consortium boss Helen Dickinson deemed it a “nightmare before Christmas” for retail.
- Opinion
‘Don’t forget about stores this ecommerce Christmas’
Almost £3bn in sales might shift online this Christmas, but don’t underestimate the draw of the store, writes Gemma Goldfingle
- Analysis
Life in lockdown: How retailers can manage an ecommerce Christmas
In the latest instalment of our Golden Quarter content series, where Retail Week delves into the trends and challenges of a very different Christmas trading period, we look at what retailers can do to deliver an ecommerce Christmas at a time when non-essential stores are forced to close.
- Analysis
Will retail descend into supply chain chaos this Christmas?
This year is expected to be an online Christmas like we’ve never seen before. But can retailers – and their couriers – cope with the expected delivery surge?
- Analysis
Seven big mistakes that retailers keep making online
Online is a more important channel for retailers than ever. But far too many businesses are still making mistakes that irritate customers and hinder conversion. Retail Week highlights seven of them
- Analysis
Why is Decathlon the people’s champion?
Retail Week discovered where the sector’s CEOs love to shop last week and while there were many of usual suspects – breath-taking stores such as Selfridges, Liberty and Paul Smith – a number of bosses opted for Decathlon.