Deep dive: Lockdown – how it changed retail forever


12 months after we were told to stay at home, Retail Week takes stock of how the pandemic has changed the industry.

Sometimes a reality check is in order. We’ve all become so accustomed to this new way of life where face masks are the norm, family get-togethers are banned and the height of our social calendar is a daily walk around the park that it’s hard to think about what life was like beforehand.

A year tomorrow marks the day that prime minister Boris Johnson plunged us all into a state called “lockdown”.

What was meant to be three weeks of us limiting our social contact and staying indoors turned into on-off restrictions for the next 12 months, a move that has fundamentally changed how we live, how we work and how we shop. 


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