Mainstream fashion retailer River Island has been investing in improving its customer experience and multichannel proposition to drive growth, as well as stepping up international development.
2018-05-02T05:00:00+01:00By Ryan Doherty
As investment in artificial intelligence continues to gain momentum, will chatbots become central to retail customer service or a misstep reflective of an over-reliance on technology?
2018-04-05T12:29:00+01:00By Grace Bowden
2018-09-24T07:00:00+01:00By Becky Waller-Davies
2018-04-13T06:32:00+01:00By Becky Waller-Davies
2018-02-07T06:30:00+00:00By John Ryan
2017-10-31T07:49:00+00:00By Grace Bowden
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