Think differently
Analysis: Are chatbots the key to customer service?
As investment in artificial intelligence continues to gain momentum, will chatbots become central to retail customer service or a misstep reflective of an over-reliance on technology?
Latest River Island news
River Island profits decline as it invests in strategy
River Island to launch online third-party brand shop
River Island opens first standalone kids’ shop
River Island launches first unisex kidswear collection
Today in retail: Can Microsoft take a bite out of Apple?
River Island profits slip despite sales climb
Video and galleries
- Previous
- Next