River Island

Mainstream fashion retailer River Island has been investing in improving its customer experience and multichannel proposition to drive growth, as well as stepping up international development.

Think differently

Analysis: Are chatbots the key to customer service?

2018-05-02T05:00:00+01:00By Ryan Doherty

As investment in artificial intelligence continues to gain momentum, will chatbots become central to retail customer service or a misstep reflective of an over-reliance on technology?

Analysis: Social shopping – turning likes into sales
2018-04-05T12:29:00+01:00By Grace Bowden
Analysis: Should retailers ditch gender labels?
2017-10-23T09:47:00+01:00By Grace Bowden

Latest River Island news

River Island profits decline as it invests in strategy
2018-09-24T07:00:00+01:00By Becky Waller-Davies
River Island to launch online third-party brand shop
2018-04-13T06:32:00+01:00By Becky Waller-Davies
River Island opens first standalone kids’ shop
2018-02-07T06:30:00+00:00By John Ryan
River Island launches first unisex kidswear collection
2017-10-31T07:49:00+00:00By Grace Bowden
Today in retail: Can Microsoft take a bite out of Apple?
2017-09-21T16:45:00+01:00By Luke Tugby
River Island profits slip despite sales climb
2017-09-21T07:00:00+01:00By Becky Waller-Davies

More River Island news

Video and galleries

In pictures: The best and worst of Newcastle retail

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