All AO (Appliances Online) articles – Page 5
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Opinion
John Roberts: 'Why all AO staff – not just bosses – will share our success'
At AO.com, we talk a lot about trying to do things that would make our mums proud.
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News
AO.com to reward all staff through ambitious incentive plan
All of electricals etailer AO.com’s 3,000 staff are to share in value created in the company through a reward plan that will recognise “truly exceptional performance”.
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Data
Data: M&S to Monzo – the top 50 brands bossing customer experience
In the midst of the coronavirus pandemic, customer needs and behaviours have shifted rapidly in just a few months.
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News
AO.com boss eyes new markets as electricals sector sees online shift
AO.com chief executive John Roberts has expressed interest in bringing the business to new European markets after its German venture was brought to profitability this year.
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News
AO.com full-year profits up by half as sales climb
AO.com recorded a strong increase in its full-year profits and sales, but chief executive John Roberts says the retailer “must cement that change” driven by online shopping habits amid the coronavirus pandemic.
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Video
Face time: AO boss John Roberts on the ‘new world of retail’
AO.com chief executive John Roberts discusses how the coronavirus crisis is shaping the “new world of retail” and why company culture will be increasingly important in the post-pandemic future.
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News
AO expects profits in line with predictions as coronavirus boosts online growth
AO said it expects sales and profits for the financial year to be in line with analyst expectations and said the coronavirus has created a ‘new normal’ in terms of online electricals’ share of the market.
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Analysis
Retail Activist: AO's John Roberts on bringing kids OnSide
John Roberts’ mission to give young people ‘somewhere to go, something to do and someone to talk to’ makes him a worthy winner.
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News
Retail Week Awards 2020: The winners
Tesco boss Dave Lewis and Ocado chief executive Tim Steiner were among the winners of the Retail Week Awards 2020 sponsored by Salesforce.
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News
AO.com co-founder Alan Latchford dies
AO.com co-founder Alan Latchford has died at the age of 61.
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News
Coronavirus: Delays to UK retail supply chains but no panic yet
As workers in China begin returning to work after the coronavirus-extended Lunar New Year break, experts are predicting modest supply chain delays but say there is no cause for retailer panic.
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Analysis
Analysis: The biggest hires and fires of 2019
As 2019 draws to a close, Retail Week takes a look back at all the hires and fires that have made shockwaves in the retail sector this year.
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Analysis
Retailers praise ‘emphatic clarity’ as Conservatives secure election win
Retail bosses have praised today’s general election result, which saw the Conservative Party secure its largest majority since 1987.
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News
Black Friday transactions soar as shoppers bag bargains
Black Friday transactions have risen strongly year on year, early data showed.
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Analysis
Analysis: Has AO.com short circuited in Europe?
As AO.com revealed its plans to close its business in the Netherlands following disappointing half-year results in Europe, Retail Week speaks to chief executive John Roberts about how he plans to fix the “mistakes” made in Europe to get the business back on track.
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News
AO closes Netherlands business as it focuses on sustainable growth
Electricals retailer AO World is shutting its business in the Netherlands as it focuses on building its UK and German operations.
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Analysis
AO.com and Lush setting the video benchmark
AO.com and natural beauty brand Lush are among the businesses named video leaders by Retail Week and Brightcove in the new Video Oscars report
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Data
Videos influence 48% of millennials to purchase
With today’s consumers expecting video as standard from their online shopping journeys, Retail Week’s Video Oscars guide reveals the real ROI of video marketing.
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Interview
How returning AO.com boss John Roberts is shaking up the sector
After returning to lead AO.com after a two-year hiatus, founder and chief executive John Roberts is expanding the etailer’s ecosystem, learning from its past mistakes and combating the “pain in the arse” of Brexit.
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News
AO launches ‘game changing’ mobile phone business
Electricals and white goods etailer AO.com has unveiled a mobile phones business designed to “shake up the market”.