All Waitrose & Partners articles
-
AnalysisFrom AI to Gen Z – the key takeaways from LIVE: Retail Week x The Grocer
All the key insights and takeaways you may have missed from LIVE: Retail Week x The Grocer 2025.
-
NewsCustomers care more about value than sustainability, says Waitrose at LIVE 2025: Retail Week x The Grocer
Waitrose ethics and sustainability lead Sam Ludlow-Taylor says that while customers “do really care” about sustainability, value is taking priority in today’s market.
-
AnalysisThe shoplifting epidemic has become ‘anti-capitalist inspo’ for well-off Gen-Zers
Casual pilfering has become a rebellious anti-capitalist statement and a response to cost-of-living pressures for young shoppers. But what can be done to change their minds?
-
NewsJohn Lewis Partnership reaches apprenticeship milestone as Amazon takes on 1,000 new roles
John Lewis Partnership has announced it has enrolled over 5,000 apprentices since 2017, while Amazon is taking on 1,000 new apprentices in the UK in 2025.
-
Opinion‘The natural advantage of established brands has been smashed to smithereens’
‘Change brands’ are some of the fastest growing globally and demonstrate that what’s good for the world can be good for business. Retailers should make the most of the opportunity, argues expert author Chris Baker
-
NewsJohn Lewis and Waitrose ‘missed sales targets’ in the run-up to Christmas
John Lewis Partnership is reported to have recorded lower sales and profits than expected in the lead-up to Christmas.
-
NewsWaitrose is bringing back free coffee for customers who buy nothing
Waitrose is reintroducing free coffee for all of its loyalty scheme members who will no longer have to make a purchase to redeem the perk.
-
NewsJohn Lewis chief customer officer steps away after three years
Department store group John Lewis’ chief customer officer Charlotte Lock has stepped down after three years in the role, she has announced on LinkedIn.
-
News‘Proud moment’ for John Lewis as it wins royal warrant
Department store business John Lewis has been awarded a royal warrant by the king.
-
NewsWaitrose and John Lewis are opening Caffè Nero in-store cafes
John Lewis Partnership is reportedly opening a number of Caffè Nero in-shop cafés within both Waitrose and John Lewis stores across the UK.
-
AnalysisStore staff have called on retailers to invest in pay and conditions to avoid Christmas burnout
Exclusive interviews with 500 UK frontline workers reveal the factors that will incentivise productivity this golden quarter, at a time when staff are prone to disengagement
-
NewsWaitrose opens first new c-store in six years
Waitrose has opened its first new convenience store in six years, in a twin bid to expand its store estate footprint and build on its partnerships with Shell and Welcome Break.
-
NewsM&S has overtaken Waitrose for the first time in the critical pre-Christmas period
Marks & Spencer has overtaken Waitrose as the grocer Middle England for the first time, as well as outstripping every other supermarket in sales growth.
-
NewsSupermarket sales hit 2024 highs as inflation creeps up ahead of Christmas
Take-home sales at the grocers hit their highest point of the year, even as inflation began to inch up in the run-up to the all-important Christmas period.
-
VideoWaitrose ramps up the star power in bid to crack a Christmas cold case
Waitrose has unveiled the first part of its Christmas ‘whodunnit’, featuring a star-studded cast for its festive season ad campaign.
-
NewsJohn Lewis and Dunnhumby unveil real-time customer insight platform
John Lewis Partnership and customer data specialist Dunnhumby have launched a new insights platform designed to provide real-time insights to partner brands as well as to the retailer.
-
NewsWaitrose has expanded its on-demand delivery with Just Eat tie-up
Waitrose has struck a partnership with Just Eat to bolster its on-demand delivery proposition.
-
Opinion‘As JLP’s Kankiwala steps back, will he be the retailer’s last chief executive as well as its first?’
He may be low profile, but Nish Kankiwala looks as if he has played a big part in preparing John Lewis for renewed success, says George MacDonald
-
NewsJohn Lewis Partnership boss to step back to non-executive role
John Lewis Partnership chief executive Nish Kankiwala is to move back into a non-executive position.
-
DataRanking: The most sustainable retailers according to shoppers
New data collected by Lumina Intelligence exclusively for Retail Week shows customers believe Marks & Spencer and Tesco are the most sustainable retailers.