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Watch: John Lewis rebrand – will the people beat the drones?
By George MacDonald, John Ryan, Isobel Chillman, Charlotte Tatham2018-09-07T05:00:00
As John Lewis rebranded to reflect the importance of its staff, boss Paula Nickolds said: “Where others are investing in drones, we’re investing in people.” This week, the Retail Week team debates JLP’s strategy.
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