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Review of the year: What changed retail in 2019?
It has been another 12 months of change in the retail sector. The Retail Week team looks back on 2019 and selects some of the landmark moments and trends that characterised the year and will likely shape the industry in 2020 and beyond.
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VideoWatch: Tech List titans predict digital retail’s biggest innovation plays
The Tech List, Retail Week’s definitive index of the 50 most influential leaders in global digital commerce, was published last month. We brought together two of the leaders celebrated, Starship Technologies and True, alongside industry experts Braze and Okta, to dig deeper into the latest thinking on online innovation and digital trends
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Watch: M&S clothing ad pledges funds to 1,000 community groups
Marks and Spencer’s clothing and home division has placed community at the heart of its Christmas advert this year.
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Watch: 'BNPL is an important, growing part of our business,' says Currys credit director
Currys has doubled the size of its point-of-sale finance business over the past two years, Currys credit director David Buxton has revealed.
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Retail Question Time with Theo Paphitis and Richard Walker
In the first edition of our new video series Retail Question Time, Ryman, Robert Dyas and Boux Avenue owner Theo Paphitis and Iceland managing director Richard Walker discuss government aid for the industry during the pandemic, business rates reform, their hopes for next week’s Budget – and why they both oppose high-speed rail link HS2.
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Watch: Christmas delivery a major challenge, says The Entertainer’s Gary Grant
The founder and executive chairman of The Entertainer said volumes were up nearly 500% during the first national lockdown and that the retailer is forward- planning to avoid the capacity and shipping challenges it faced during that period.
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After Black Friday’s sales boost, has peak trading already peaked?
Black Friday beat expectations as sales and footfall surged. PwC head of consumer markets Lisa Hooker joins Retail Week executive editor George MacDonald to discuss the promotional extravaganza, how the final weeks of peak will play out and what’s in store for retail in the new year.
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