All Video articles
Most recent first.
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VideoWatch: Boots CIO – a ‘meaningful difference’ in customer messaging forges a more human connection
Join Boots and Cognizant as they discuss why connecting with customers, especially younger, digital-native consumers, is becoming increasingly complex.
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Retail Question Time: Mike Coupe and Maria Hollins on navigating unprecedented times
The cost-of-living crunch, spiralling business costs and Russia’s invasion of Ukraine have created uncertainty and a scale of challenge never experienced by retailers in living memory.
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Watch: Former Nestlé CEO Dame Fiona Kendrick talks to Retail Trust
Retail Trust chief executive Chris Brook-Carter interviews Dame Fiona Kendrick, former chair and chief executive of Nestlé UK and Ireland, and advisor to consultancy firm Newton, about retaining female talent, investing in people and rethinking flexible working.
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Watch: Waitrose ad puts food centre stage while Morrisons thanks Farmer Christmas
Waitrose has unveiled a Christmas ad focused on the delights of seasonal eats while Morrisons is spotlighting food producers with a ‘Farmer Christmas’ theme.
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Watch: Tesco ad heralds return of Christmas – but incurs wrath of anti-vaxxers
Tesco has launched its Christmas advert championing the return of festive celebrations following last year’s coronavirus disruptions.
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Watch: Sainsbury’s celebrates a long-awaited family Christmas
Sainsbury’s Christmas advert encourages viewers to enjoy every moment of the holiday this year.
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Watch: Marcus Rashford stars in Aldi Christmas ad
Aldi’s new Christmas advert stars football player Marcus Rashford and features a return to fan favourite Kevin the Carrot.
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Watch: Boohoo and Lounge Underwear execs on rapidly scaling online businesses
Boohoo chief information officer Jo Graham and Lounge Underwear founders Dan and Mel Marsden were among the tech leaders and innovators recognised in our annual Tech 100 report. They join Retail Week’s latest virtual panel to discuss how tech leaders can enable retail businesses to grow at pace.
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Watch: Beauty Pie and Octopus Ventures on driving the digital future
The annual Tech 100 report, published last week, champions the top global leaders influencing retail innovation. Beauty Pie founder Marcia Kilgore and Octopus Ventures co-chief executive Alliott Cole were among the leaders recognised in the ranking and they joined Retail Week to discuss the innovative thinking required of the retail industry.
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Watch: Amazon focuses on the gift of kindness in Christmas advert
Amazon has unveiled its Christmas advert which features a preview of a new song from Adele’s upcoming album.
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Watch: Asda festive ad celebrates ‘little moments that make Christmas special’
Asda has lifted the curtain on a Christmas ad that highlights special moments that mark the seasonal festivities after last year’s holiday was subdued for many people.
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Watch: Workday, eBay and Wickes on how to achieve long-lasting D&I success
Organisations that promote employee ownership of diversity and inclusion (D&I) goals will have the greatest success in tackling inequality in the long term, according to Be Inspired’s expert panel.
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Watch: John Lewis, M&S, Boots and Sports Direct launch Christmas adverts
As this year’s eagerly-anticipated festive season approaches, Retail Week takes a look at the Christmas campaigns of John Lewis, Marks & Spencer, Boots and Sports Direct.
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Watch: Feed the Nation campaign wins Outstanding Contribution to Retail Award
Despite playing in what is usually one of the most fiercely competitive markets in global retail, UK grocers put aside their rivalry and worked together to Feed the Nation – a monumental effort that should never be forgotten.
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Watch: M&S breaks from the ‘ordinary’ with new fashion TV ad
M&S has launched its autumn/winter clothing collection in a bid to showcase a new style that is “anything but ordinary”.
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Retail Question Time: Climate change and the consumer
Climate change and sustainability have rocketed up the retail agenda and will be in the spotlight even more in the run-up to the COP26 conference later this year. Dixons Carphone group sustainability director Moira Thomas and sustainable business strategic adviser Mike Barry, former director of sustainable business at Marks & Spencer, discuss the implications for shoppers and retailers.
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Watch: Amazon Salon tech brings fresh look to hair and beauty
As Retail Week exclusively revealed in April, Amazon has opened its first ever hair salon in Spitalfields, London – reporter Rosie Shepard reviews the experience.
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Watch: Devolving decision making to stores is crucial to CX success
Mamas and Papas chief operating officer Nathan Williams and Co-op head of retail operations Rob Baines revealed the importance of devolving certain decisions from head office down to stores in Retail Week’s virtual panel last week.
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Watch: Lord Mark Price talks to Retail Trust CEO Chris Brook-Carter
Retail Trust CEO Chris Brook-Carter interviews WorkL founder and former Waitrose MD Lord Mark Price about Retail Trust’s Health of retail report 2021, assessing the wellbeing of retail workers nationally.
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Retail Question Time: Has Brexit been better or worse than expected for retail?
Six months in, the impact of the UK’s withdrawal from the EU has brought turbulence, but to what extent can the industry live with it?
