All Very Group articles – Page 20
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OpinionComment: For retailers this will be the Christmas of logistics
Retail’s golden quarter is in full swing and this year retailer’s must juggle the logistics of online and in-store sales and fulfilment.
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NewsAmazon, River Island and Debenhams among retailers hit by Black Friday delivery delays
Retailers including Amazon, Ao.com, River Island, Currys PC World, Shop Direct and Debenhams have admitted Black Friday has caused disruption to delivery networks.
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AnalysisRetail Week's 12 days of Christmas: 12 truths every retailer knows at Christmas
The Golden Quarter is crucially important for retailers – but it’s not a particuarly easy time for staff. Here are 12 things every retailer knows to be true about the peak period.
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NewsVideo: How Shop Direct planned for a successful Black Friday
The home shopping group aims to capitalise on the Black Friday phenomenon and prepared well in advance for the spike in trade.
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AnalysisAnalysis: What will Christmas 2014 look like for retailers?
In the run-up to Christmas, how will consumer behaviour and attitudes affect trading? Retail Week research explores 2014’s festive spending.
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AnalysisAnalysis: How Shop Direct came back from its golden quarter IT meltdown
Shop Direct has turned its website around from going down during peak trading times two years ago to achieving 100% availability last year.
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AnalysisAnalysis: Inside Shop Direct’s user experience lab and experimental culture
Shop Direct’s user experience lab has revolutionised how the retailer manages its sites – how has the ecommerce team done it?
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AnalysisAnalysis: The steps retailers take to keep their staff happy
A recent Retail Week roundtable in partnership with Unum discussed the impact of workplace wellbeing on staff loyalty and engagement.
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OpinionComment: What is Shop Direct’s secret to ecommerce success?
Following Shop Direct’s latest pre-tax profits increase, how has the etailer gone from a catalogue company to digital department store?
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NewsAmazon expects record shopper numbers on Black Friday
Amazon expects to attract record numbers of shoppers to its site on Black Friday this year.
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NewsShop Direct launches Christmas ads for Very and Littlewoods
Shop Direct has launched its £6.5m ‘Step into Christmas in style’ campaign for Very as sister brand Littlewoods debuts its pantomime-themed ad.
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NewsShop Direct to invest £1m in this year's Black Friday bonanza
Very owner Shop Direct is investing almost £1m to promote a week of Black Friday events this year as it seeks to woo ‘deal-hungry’ shoppers.
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NewsBreakfast briefing: Retail news on Lidl, Very, Home Depot and Shop Direct
Retail news round-up on November 7, 2014: Lidl launches menswear, Very launches Christmas ad, Home Depot suffers data breach, Shop Direct appoints new consumer PR.
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AnalysisThe 12 trends of Christmas: this festive season's big themes
Christmas is fast approaching and retailers are preparing for a frenetic shopping season. Retail Week looks at the themes that will dominate this Christmas.
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AnalysisAnalysis: Shop Direct and M&S on the changing face of customer experience
Retail Week’s inaugural Customer Experience Summit highlighted how businesses are transforming in response to shopper expectations.
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OpinionComment: Rent-to-own inquiry allows retailers to engage with critics
As the rent-to-own sector faces an All-Party Parliamentary Group inquiry, retailers should remember the importance of welcoming scrutiny.
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NewsShop Direct gears up for week-long Black Friday bonanza
Shop Direct is set to unleash a week’s worth of promotions during this year’s Black Friday as the group’s personalisation strategy bears fruit.
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NewsVery.co.uk and mobile growth drive 512% profit surge at Shop Direct
Etailer Shop Direct has posted a 512% surge in pre-tax profits to £40.4m in its year to June 30, driven by Very.co.uk and mobile growth.
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OpinionComment: Why direct mail is undergoing a retail revival
As Next and Very.co.uk use direct mail to create personalised offers for their customers, is the trend undergoing a resurgence?
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AnalysisAnalysis: Retail's Uncanny Valley - when is personalisation too personal?
Personalisation has become one of retail’s favourite buzzwords, but how far can it go before it’s just creepy? Retail Week investigates.