All Very Group articles – Page 18
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DataChristmas trading 2015: Retailers battle it out for the top spot
Find out how retailers have performed during the critical Christmas trading period with our league table comparing like-for-like sales.
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NewsData: Top 30 retail and brand websites by customer satisfaction
Amazon’s UK website has been named the online business with the highest levels of customer satisfaction in Britain, according to new data.
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AnalysisReview of the Year: Retail technology and ecommerce trends
In a year of personalisation, mobile payment and drones, we look back at some of the biggest innovations in retail technology in 2015.
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AnalysisPeople moves: End of an era at McColl’s and all the moves in November
James Lancaster to step aside at McColl’s, Pets at Home’s Phil Hackney leaves for Shop Direct and Tim Bettley joins The Original Factory Shop.
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NewsBlack Friday spend spreads as retailers run extended promotional periods
includeRetailers’ plans to avoid a pinch point on Black Friday paid off as MasterCard data showed strong sales ahead of the event.
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AnalysisAnalysis: How will Black Friday play out next year?
Stacks of heavily discounted flat-screen TVs, irons and blenders remained on the shelves at Tesco’s Orpington store two days after Black Friday.
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NewsShop Direct appoints Pets at Home logistics boss to operations director role
Shop Direct has appointed Pets at Home’s logistics and business systems director Phil Hackney to the newly-created role of operations director.
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AnalysisStart-up success stories: Retail Week's Pitch Perfect winners
Retail Week catches up with the three joint winners of our inaugural Pitch Perfect start-up competition to find out how they are faring.
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NewsShop Direct boss denies two-week long Black Friday is 'vanity exercise'
Shop Direct boss Alex Baldock says the retailer has “big plans” for its two-week long Black Friday and denies it is a “vanity exercise”.
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NewsShop Direct profits surge after focus on personalisation and big data
Very owner Shop Direct has reported full-year pre-tax profits up 78% to £71.7m, driven by investment in big data and personalisation.
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AnalysisZapp admits delays over Pay by Bank app as retailers left waiting
Zapp has admitted its mobile payments app launch has been delayed, while Sainsbury’s said the app is no longer a priority.
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NewsTech & Ecomm: Shop Direct CIO on how it has prepared for Black Friday
Shop Direct group chief information officer Andy Wolfe said the retailer has “tested the hell” out of its systems ahead of Black Friday.
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NewsShop Direct call centres likely to close as call volumes decline
Two Shop Direct call centres will likely shut over the next 18 months as communication with consumers increasingly becomes digital.
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NewsShop Direct to fold online and catalogue business Isme into Very
Shop Direct is to merge its online and catalogue brand Isme, which sells goods from womenswear to electricals, into its Very brand at the end of the month.
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NewsVery launches shoppable YouTube music video starring Rizzle Kicks
Shop Direct’s Very has created a new shoppable YouTube music video-style advert starring pop duo Rizzle Kicks.
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AnalysisAnalysis: Start preparing for the logistical minefield around seasonal peaks
Trading peaks such as Black Friday and Christmas put a strain on fulfilment strategies. Here is how retailers can prepare.
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NewsShop Direct closes Woolworths site as brand name sell-off speculation begins
Retail group Shop Direct is closing its Woolworths website in a move that could pave the way for a sell-off of the brand name.
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OpinionMany retailers still only pay lip service to true customer service
Are customer at the heart of all you do? Lots of retailers have this in their mission statement but only pay lip service to it.
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VideoWatch: The rise and fall of mail order catalogues in 60 seconds
A brief history of mail order catalogues and what the future holds as digital takes over in this week’s episode of Short Cuts.
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NewsShop Direct axes Littlewoods catalogue after shift to online shopping
Shop Direct is winding down its Littlewoods catalogue after more than 80 years as it reflects the shift to online shopping.