As John Lewis rebranded to reflect the importance of its staff, boss Paula Nickolds said: “Where others are investing in drones, we’re investing in people.” This week, the Retail Week team debates JLP’s strategy.
John Lewis and Waitrose have unveiled some of the biggest changes to their businesses in decades, including a rebrand. Here, their managing directors write exclusively for Retail Week about positioning for success in a shifting retail landscape.
John Lewis has unveiled a fresh look at its Oxford Street flagship, including a rebranding, greater emphasis on services and departmental overhauls.
This week Ikea unveils its new Greenwich, London, branch, which it describes as its “most sustainable store”.
Discounting made no discernible impact on trading and footfall over Christmas, says Springboard marketing and insights director Diane Wehrle.