All Technology articles – Page 33
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InterviewQ&A: John Lewis boss Peter Ruis on bringing back ‘Never Knowingly Undersold’
John Lewis executive director Peter Ruis today raised the curtain on the return of the retailer’s famous ‘Never Knowingly Undersold’ price promise and put it front and centre of his plans to get the retailer back to the top.
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NewsJohn Lewis will revive its famous ‘Never Knowingly Undersold’ promise
Department store business John Lewis is to bring back its famous price pledge – ‘Never Knowingly Undersold’ – and apply it to online rivals too.
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NewsM&S turns to AI and social media spending to boost sales and attract Gen Z shoppers
Marks & Spencer is ramping up its growth strategy with an “accelerated pace of change” across digital, data and tech as it uses AI and social media spending to attract younger shoppers.
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Opinion‘Oasis surge pricing debacle will stoke wider retail digital price gouging fears’
The appearance of digital labels on retailers’ shelves sounds innocuous but is raising suspicions that it will open the way to dynamic pricing. After the row over Oasis tickets, scrutiny of retailers such as grocers’ use of the technology must only be more likely, cautions George MacDonald
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NewsIkea exec says AI is ‘enhancing, not replacing’ creativity in its retail operations
An Ikea executive has said that AI is “enhancing, not replacing” creativity in its retail operations, as the technology can boost the customer experience.
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NewsVinted is offering a dedicated electronics category for the first time
Secondhand marketplace Vinted has launched a new electronics category on its app, adding to its main category of preloved fashion, Retail Week can reveal.
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NewsFruugo has appointed a former Amazon director as chief operations officer
Global online marketplace Fruugo has hired a former Amazon director to take on the role of chief operations officer.
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NewsTemu group warns on ‘inevitable’ profit decline as results miss analyst expectations
Temu’s owner, PDD Holdings, has warned of an “inevitable” reduction in profitability as the group reports slow growth and rising competition.
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Retail VoiceHow Boohoo partner with LinkedIn to elevate their employer brand
With retail recruitment proving tougher than ever, LinkedIn’s Luke Mckend shares how the business is working with Morrisons and Boohoo to attract the people they need – and how other retailers can do the same
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NewsOcado warehouses go live with Coles in Australia
Ocado and Australian grocery giant Coles have announced that two promised customer fulfilment centres have gone live this summer.
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AnalysisHarnessing the power of content: The strategies setting Elemis, Boots and Nike apart from the competition
This deep dive is the third in our ‘Consumer 2025 – from acquisition to advocacy’ series.
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NewsFrasers Group has revamped House of Frasers website and app
House of Fraser, the department store brand in Mike Ashley’s Frasers Group, has been revamped as part of the retailer’s wider digital elevation strategy, Retail Week can reveal.
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NewsTesco has named former Costa and John Lewis exec as customer and digital director
Tesco has appointed Costa Coffee’s former global commercial, marketing and innovation director Becky Brock as its new customer and digital director.
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InterviewQ&A: Former NOTHS exec Ella d’Amato on disrupting social commerce with her new platform
Retail Week sits down with former Not On The High Street (NOTHS) executive Ella d’Amato to talk about her new review-based shopping platform which aims to disrupt the social commerce space.
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NewsNearly one in five shoppers are primarily using AI tools when purchasing products
Nearly one in five consumers now use AI tools as their primary source of information when choosing a product to buy, according to a new survey.
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InterviewBuy It Direct: The online retailer disrupting the market through growth
Buy It Direct Group has reached the milestone of 25 years in the retail game, acquiring tech, electricals, furniture and bathroom brands along the way.
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NewsSportsShoes.com has launched a new mobile shopping app in its race for digital growth
Sportswear retailer SportsShoes.com, founded by retired footballer Bruce Bannister, has launched its first mobile shopping app as part of its “digital reincarnation” strategy.
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Retail VoiceHow Gen Z is redefining experience in the digital age
What’s driving the youth demographic to connect with brands? UNiDAYS’ Derek Morrison has the answers
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NewsHolland & Barrett has launched world’s first express DNA test service in stores
Holland & Barrett is exclusively trialling the world’s first express DNA test service at selected stores in the UK, offering customers on-the-spot genetic insights for skincare and improved sleep.
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AnalysisConvenience is king for customers when it comes to ecommerce
New consumer data shows that retailers looking to win in the online space must focus on making things easy for the consumer to win their trust and loyalty.