All Technology articles – Page 144
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Retail VoiceAI chatbots are the future of customer service
DPD chief executive Dwain McDonald reveals how artificial intelligence is helping the delivery company to keep up with consumer expectations.
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AnalysisRetail Week Live: Early adopters of AI will benefit
In an ever-competitive retail market, forward-thinking retailers are getting an edge over their competitors with artificial intelligence.
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OpinionOpinion: Amazon Go – the future of convenience retail?
Amazon has finally opened its Amazon Go convenience store to real-world shoppers following a year-long trial.
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AnalysisNRF 2018: Brand rebellion, AI and authenticity
From creating selfie-worthy in-store experiences, to brands becoming “allergic” to retailers, to radical transparency, there was plenty to discuss at NRF’s annual conference.
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OpinionOpinion: Investors right to climb aboard the Ocado bus
“A global player for solutions in grocery retail” – that was the bold vision Ocado boss Tim Steiner mapped out for his business in 2014.
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NewsOcado partners with Canadian grocery giant Sobeys
Ocado has penned its second major international deal after joining forces with Canadian grocery giant Sobeys to create an online food business.
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OpinionOpinion: Winning the battle for customers
In today’s fast-changing multichannel environment, retailers must follow the rules of engagement to emerge victorious.
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NewsRetail diary: Co-op’s digital foray could end in divorce
Co-op hopes to alleviate divorce stress, B&M unveils a food-tasting opportunity and Retail Week shares nuggets from NRF.
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OpinionOpinion: Smart tech’s growing pains are worth the wait
With so much groundbreaking retail-focused technology in consumer’s hands, it’s clear that the tide is shifting into a brave new era.
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OpinionBlog: Why execs are joining Walmart instead of Amazon
A few years ago, a retail entrepreneur turning down a job at etail wunderkind Amazon to work at grocery bellwether Walmart was unheard of.
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AnalysisAnalysis: Reinventing stores – inspiration from China
As traffic to high street stores continues to decline and ecommerce sales rise, many retailers face a fight to survive.
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OpinionOpinion: Should M&S have outsourced its tech team?
Marks & Spencer has made headlines for a few reasons this week. Alas, I am not going to rant about its ludicrously priced ‘cauliflower steaks’.
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NewsSmashbox pushes AI with beauty-savvy chatbot launch
Estée Lauder-owned Smashbox Cosmetics has unveiled a chatbot for its UK shoppers which will allow them to try on multiple products via augmented reality.
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NewsOcado unveils collaborative robot prototype
Ocado has developed a robot prototype which will learn from the behaviour of its warehouse technicians and act as ‘a second pair of hands’.
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NewsBoohoo sales soar helped by record Black Friday
Boohoo doubled sales growth in its latest quarter as the fashion etailer celebrated its most successful Black Friday period to date.
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NewsM&S ploughs £25m into tech transformation scheme
Marks & Spencer has kicked off a technology transformation initiative, which will consolidate its supplier base and outsource more than half its IT team.
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GalleryJD.com moves offline with tech-powered supermarket
A new supermarket chain has opened its doors in China, blending online and offline retail.
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NewsAsda adopts owner Walmart’s parcel towers in UK first
Asda has launched its first automated parcel tower designed to speed up online collections and returns for customers.
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AnalysisCould FMCG ads on Amazon's Alexa change search forever?
Amazon has held talks with several brands to allow greater promotional opportunities on its Alexa voice platform. PlanetRetail RNG senior editor Howard Lake looks at the implications.
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Retail VoiceUtilising digital technology effectively in retail
Florian Rotberg, chairman of the Digital Signage Summit, outlines his highlights from a recent round table held by Integrated Systems Europe.