All Technology articles – Page 127
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AnalysisAnalysis: How to deliver great service with fewer staff
Since the start of the year, 21,000 retail jobs have been cut or put at risk in the UK, with teams at head offices, distribution centres and stores all streamlined.
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NewsArgos bolsters tech team with 150 new roles
Argos is increasing the size of its in-house technology team by a quarter to drive innovations and improve the convenience of its shopping experience.
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Retail VoiceEliminate in-store queues – not revenues
Sebestyén Dóra, head of business development at Ultinous, on the three ways predictive queue management can help to boost business.
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DataData: 70% of consumers want more flexible delivery
Retailers are failing to deliver on high consumer expectations around fulfilment, new research has found.
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NewsJohn Lewis Partnership runs year-long JLab programme
John Lewis Partnership has extended its tech innovation programme JLab to run all year long with the first initiative focused on health and wellbeing.
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AnalysisThe tech being trialled for cross-selling in-store
Giving shoppers reasons for buying more may be a matter of telling stories, online or offline, but what works and what are the potential pitfalls?
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NewsFeelUnique rolls out pre-orders for cult beauty items
FeelUnique is launching a pre-order service which will allow customers to buy new products a month ahead of their release, Retail Week can reveal.
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Analysis
World Retail Congress: The top takeaways
The three-day World Retail Congress 2018 was a forum for retailers from around the globe to discuss and shape their future. Here are just some of the need-to-know nuggets for UK retailers.
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OpinionOnline or offline? It’s not an either-or choice
Even by the standards of retail, always one of the most adaptive of industries because of its closeness to consumers, the pace and depth of change has seldom been as fast as at present.
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OpinionOpinion: Is the rise of the retail robots over-hyped?
Richard Liu, founder, chairman and chief executive of JD.com, sent shockwaves through the retail world this week.
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OpinionWhy are retailers overhauling their warehouses?
The retail warehouse is having to work harder and more efficiently than ever before – and retailers are overhauling their logistics operations to future-proof their businesses.
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NewsSainsbury's pilots deliveries by electric cargo bikes
Sainsbury’s is piloting grocery deliveries by electric cargo bikes as the retailer seeks “greener” and “more efficient” fulfilment options.
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VideoWatch: Véronique Laury – disrupt yourself or be disrupted
Véronique Laury, chief executive of B&Q and Screwfix-owner Kingfisher, speaks to Retail Week about how the DIY business, and others like it, can evolve to survive.
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Retail VoiceGetting personal: Why convenience is not enough
Future tech investment strategies need to look beyond the practical and towards a more personal approach, says Kendal Stacey, major account manager at Daisy.
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AnalysisAmazon's Jeff Bezos on the keys to a brilliant business
Amazon founder and boss Jeff Bezos’ annual letter to shareholders never fails to hit the headlines – and this year’s edition was no exception.
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NewsAmazon Prime membership swells to more than 100 million
Amazon has revealed membership numbers for its Prime subscription service for the first time.
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InterviewQ&A: JD.com boss Liu on robots, millennials and the UK
JD.com boss Richard Liu talks to Retail Week at the World Retail Congress about his UK ambitions, Cambridge vs. Silicon Valley and staying relevant.
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OpinionOpinion: Winning the war for digital talent
Kingfisher’s Steve Willett reveals how the retailer recruits and retains people with the digital expertise essential for success.
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NewsRetail will be run entirely by robots, says JD.com boss
JD.com chief executive Richard Liu says that, in the future, retail will be operated not by humans but by “data, technology and robots”.
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DataInfographic: Voice technology hailed as the new battleground
Voice-enabled assistants have been hailed as the most important technological development since the iPhone, and are tipped to drive a similar change in behaviour.