Online sales recorded their biggest drop in volume ever last month, though online spending remains significantly higher than pre-pandemic levels.
Online retail sales dipped 9.1% year on year in May, a stark decrease from 61% growth reported for the same period last year, according to the IMRG Capgemini Retail Index. The figures recorded in May were far below the three-, six- and 12-month rolling averages of 25%, 44% and 47%.
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