All Space NK articles
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InterviewQ&A: Space NK’s Andy Lightfoot on being truly multichannel and fighting competition
Space NK chief executive Andy Lightfoot speaks to Retail Week about the importance of high streets in today’s climate, the true meaning of experiential retail in beauty, Sephora and his journey at the retailer since being promoted four years ago
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News
Exclusive: Space NK to open first Welsh store as it goes on expansion trail
Space NK is set to expand its bricks-and-mortar offering with a debut store in Wales opening at the end of this summer, Retail Week can reveal.
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Analysis
Forecast: The trends shaping health and beauty in 2023 and beyond
The Retail Week analyst team predicts the UK health and beauty market will grow at a compound annual growth rate (CAGR) of 3.9% to 2026/27 as retailers fight to gain market share in this lucrative category.
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News
Space NK set to make city debut with new store at Liverpool One
Space NK is set to open its first store in Liverpool at Liverpool One shopping centre, joining the extensive range of premium lifestyle brands on Peter’s Lane.
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Gallery
Store gallery: Inside Space NK’s largest UK site at Westfield London
Space NK has extended its Westfield London site in White City.
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Analysis
Sephora: has it changed enough to make a success of the UK?
Sephora has finally opened the doors of its new London store, the first on British soil since it uncerimoniously wrapped up its UK business in 2005, but what has it got planned to make sure this time it sticks?
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Analysis
Analysis: Life after Debenhams – how beauty brands defied the department store downturn
Dwindling department store numbers across the UK could have been a death knell to the beauty sector’s fortunes, but new entrants and changing consumer habits have driven the sector’s performance
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News
Walmart partners with Space NK to launch luxury beauty collection
Walmart has teamed up with British beauty retailer Space NK to launch a luxury beauty collaboration.
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Retail Voice
Secret shopper: How five of the UK’s most innovative loyalty schemes are winning customer spend
What makes a loyalty programme genuinely pioneering and rewarding for customers? Reporter Nick Hughes went undercover for Retail Week to reveal their secrets.
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Prospect Analysis
Space NK (Overview)
Space NK is a premium beauty and wellbeing specialist, offering a highly selected range of both well-known luxury and niche innovative brands from all over the world.
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Prospect Analysis
Space NK (SWOT)
Space NK has created an online sales portal that is an extension of its physical presence rather than a replacement, thereby enabling it to maintain high levels of footfall in-store. This will prove important given that as a brand at the luxury end of the beauty market, Space NK could be vulnerable to consumers cutting back on high-end beauty products in the current economic downturn.
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Prospect Analysis
Space NK (People)
Space NK is headed up by Andy Lightfoot as chief executive. The luxury beauty specialist promoted its global digital director to the top job in the first half of 2019 to drive omnichannel and customer centricity.
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Prospect Analysis
Technology strategy at Space NK
Space NK has focused on improving its ecommerce capabilities by upgrading to a new web platform a few years ago and investing in SEO and security.
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Prospect Analysis
Space NK (Strategy)
Space NK remains focused on offering exceptional choice and service to its customers. It believes the variety and depth of its product range is what will continue to set it apart from the competition.
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Prospect Analysis
Stores at Space NK
Space NK has focused on securing sites in well-heeled areas of London like St Johns Wood, Hampstead, Primrose Hill and Kensington and affluent towns such as Harrogate and Leamington Spa with a high proportion of ABC1 consumers.
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Prospect Analysis
Space NK (Financials)
Space NK saw its revenues rise to “record breaking” levels in FY2021, with sales of £119m, up 6.5% on the previous year. Previous year turnover included £23.9m of revenue from Space Brands, with like-for-like turnover up 37% in FY2021. On March 26th 2021 (FY2020), Space NK had sold Space Brands Ltd, for £83.1m, boosting its overall profits for the year considerably.
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Prospect Analysis
Ecommerce at Space NK
Ecommerce represents an increasingly important channel for Space NK and upgrading the website has become a strategic priority in recent years to allow for a streamlined global platform.
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Prospect Analysis
Customer and marketing at Space NK
Space NK is positioned as a brand that edits the best of the world’s best beauty products.
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Prospect Analysis
Supply chain at Space NK
Space NK’s logistics operation is focused on a UK distribution and returns centre located in East Acton, London.
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