All Selfridges articles – Page 3
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Retail Navigator AnalysisSelfridges (Strategy)
Sustainability is a key element of Selfridges’ strategy over the next five years and the retailer has bold ambitions to “reinvent retail”, with its purpose being to “imagine and create a sustainable future for our customers”.
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Retail Navigator AnalysisStores at Selfridges
Selfridges’ Oxford Street flagship is ranked among the best department stores in the world, famous for its retail theatre, extensive offer and high-profile events. Its new owners are planning a revamp of the 580,000 sq ft flagship from 2022, including a new hotel and foodhall upgrade.
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Retail Navigator AnalysisTechnology strategy at Selfridges
Selfridges invested £40m in its website over the five years to 2019 to beef up its online offer and compete with innovative pureplays like Farfetch. Chris Shaw joined Selfridges as chief information officer in August 2020 to support the department store retailer in making “fundamental changes” which will “ensure [it is] fit for purpose and the future”.
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Retail Navigator AnalysisSelfridges (People)
Central Group and Signa, which acquired Selfridges from the Weston family at the end of 2021, underlined that the business would continue to be run by its existing leadership team. The deal sees the renewed involvement of former Selfridges boss Vittorio Radice, however, with Radice having been on Central Group’s non-executive board since September 2021.
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Retail Navigator AnalysisSelfridges (Overview)
The upmarket Selfridges department store business comprises the long-established Oxford Street flagship plus three provincial stores – two in Manchester and one in Birmingham. Selfridges has become increasingly multichannel in approach over the past few years and was acquired by a Thai-Austrian joint venture in December 2021.
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Retail Navigator AnalysisSelfridges (Financials)
Selfridges continues to recover strongly, with net sales surging 29.1% to £834.7m - within a hair’s breadth of pre-pandemic levels - in FY2022. UK sales surged 36.8% to account for 90% of the total, offset by a 13.5% decline in international revenues. Profitability also continued to improve, with the retailer back in the black at the operating level and pre-tax losses significantly reduced.
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Retail Navigator AnalysisEcommerce at Selfridges
As the £4bn acquisition of the Selfridges Group formally completed in August 2022, new owners Central Group and Signa Holdings underlined their omnichannel ambitions for the department store business. Selfridges’ ecommerce platforms, which “draw over 30 million online visitors monthly and ship to over 130 countries worldwide”, are being integrated with those of its new owners and omnichannel is seen as a big opportunity for the enlarged business.
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Retail Navigator AnalysisCustomer and marketing at Selfridges
Selfridges has put innovation at the heart of its brand strategy. This includes innovation in brands and product, customer experience and service. This has led to Selfridges becoming a trend-setter and it is fighting hard to keep that image.
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Retail Navigator AnalysisSupply chain at Selfridges
Selfridges has been driving a consistently seamless distribution process right across the business. This has become increasingly important as the online operation has been ramped up in recent years. Fulfilment is a key focus for the business.
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AnalysisAnalysis: Five ways that W Galen Weston changed retail
Retail Week looks at how the entrepreneur and philanthropist built a transatlantic empire and changed the face of the industry.
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Opinion‘Retail not essential? Try telling that to reopening day shoppers’
There was a joyful sense of release on Monday when, after three months of lockdown darkness, so-called non-essential shops reopened.
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NewsW Galen Weston, retail tycoon behind Primark and Selfridges, dies at 80
The UK-born retail entrepreneur and philanthropist W Galen Weston, whose empire spanned food, retail and real estate, has died at the age of 80.
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Retail Navigator AnalysisSelfridges (Outlook)
Selfridges has proved it is the department store to beat in terms of marketing and tech innovations in recent years and its acquisition by Central Group and Signa in the closing days of 2021 ended a prolonged period of uncertainty for the business.
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AnalysisFavourite websites: Where retail bosses love to shop online
After a year that saw ecommerce accelerate like never before as consumers flocked online, Retail Week asks CEOs to name their favourite retail websites and tell us what they love about them.
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OpinionPeter Williams: ‘The pressure is on for fewer but better stores’
After the experience of the last 10 months, do we really need shops any more? Perhaps we should start by reflecting on how they were created and why we started going to them in the first place.
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NewsBoxing Day Sales: Next, DFS and Selfridges going ahead despite PM’s warnings
Next, DFS and Selfridges are all gearing up for Boxing Day Sales in spite of Boris Johnson’s warnings to the public.