ESG factors are changing the retail industry, and offer a solution to labour shortages and employee retention challenges, says Datamaran. In this competitive market, where workers seek purpose as well as remuneration, retailers can use ESG initiatives to attract and retain talent
By adopting sustainable practices, promoting social responsibility and emphasising ethical governance, retailers can provide an environment where employees find meaning in their work. This approach resonates with entry-level staff through to senior employees, who can experience a greater sense of fulfilment by contributing to a company with a clear purpose.
Through ESG, retailers can create a compelling narrative that addresses employees’ desires for meaningful work, driving loyalty and fostering a motivated workforce.
ESG is increasingly an essential factor in recruitment and staff retention, particularly for Gen Z (those born since 1997) and millennials (those born between 1981 and 1996). These groups account for 49% of the global population.
“Candidates are drawn to organisations that show a commitment to both personal and societal wellbeing”
As the global workforce composition shifts towards millennials and Gen Z, these generations are bringing their deep concerns about social advocacy and ESG issues into the workplace.
These candidates seek employers who actively address challenges such as climate change and social justice. To engage and attract next-generation talent, retailers could benefit from clearly communicating their ESG initiatives and showcasing their ongoing commitment to ESG values.
Candidates are drawn to organisations that show a commitment to both personal and societal wellbeing. Datamaran’s clients have noticed a correlation between strong ESG performance and high levels of employee satisfaction and attractiveness.
Authentically integrating ESG into your business strategy offers an added advantage: the ability to enhance employee retention.
ESG is not only important during hiring, but it also plays a vital role in retaining employees by becoming a part of a company’s culture and long-term strategy. Embedding ESG into corporate strategies can help keep employees.
To achieve this, retail leaders can set ESG-focused goals, foster a culture of sustainability and measure progress using KPIs. Encouraging individual contributions to ESG through activities like volunteer programmes and professional development opportunities further strengthens the retention of motivated employees.
“Retailers can boost their reputation as sustainable employers, reduce risks and gain a competitive edge by embracing ESG”
Retailers can boost their reputation as sustainable employers, reduce risks and gain a competitive edge by embracing ESG. A genuine commitment to ESG, backed by actionable goals, can enhance a company’s public profile and, in the face of labour shortages, attract and secure the best talent.
Embracing ESG is not only a response to evolving employee expectations, but can also be a key driver of long-term success in the competitive retail landscape.