Driving loyalty in a disloyal market
We surveyed 2,000 consumers to find out which supermarkets deliver the customer experience they expect, and how UK grocers can win shopper loyalty. So who is really leading the market? This comprehensive benchmarking report reveals all.
Download the report today to:
- Discover who came out on top and what you can learn from them
- Analyse the shared characteristics that drive CX and loyalty
- Find out which supermarkets have work to do and the pitfalls to avoid.
- PDF, Size 1.48 mb