All QVC articles
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ArticleStrategic report: Kingfisher and Hotel Chocolat among retailers reimagining CX for 2021
Five senior retail leaders – from Kingfisher, Hotel Chocolat, QVC, Waterstones and Seasalt – have revealed how the pandemic-fuelled rise in online shopping has sped up their digital strategies.
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Article
Research: Five leading retailers reveal their 2021 CX strategies
Leaders from Seasalt, Hotel Chocolat and more have revealed how, and where, they will be investing in customer experience to future proof their businesses for 2021 in Retail Week’s latest report.
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Data
Data: The UK’s top 30 retailers by productivity
Retail Week Prospect ranks the top 30 most productive retailers in the UK, measured by sales per employee.
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News
QVC boss Dermot Boyd to retire after seven years
QVC boss Dermot Boyd is retiring from the business after seven years at the helm, Retail Week can reveal.
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News
QVC launches shoppable ad in push to diversify its multichannel offer
QVC has launched its first shoppable ad, allowing viewers to browse items from its latest fashion lines by clicking through to them from video.
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News
QVC owner agrees $2.4bn deal for US flash sale etailer Zulily
Online US retailer Zulily is poised to be acquired by the owner of television shopping network QVC in a deal worth $2.4bn.
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News
Webinar: The benefits of a single, cross-channel view of the customer
Tracking consumer interactions across multiple channels enables retailers to communicate with customers with an unprecedented level of accuracy.
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Analysis
Analysis: Celebrating 20 years of TV shopping channel QVC
Television shopping in the UK turns 20 years old this week as QVC celebrates its anniversary. Gemma Goldfingle speaks to boss Dermot Boyd.
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News
Steve Hofmann promoted to chief executive of QVC Europe
TV shopping retailer QVC has promoted its Italian chief executive Steve Hofmann to the new position of chief executive of QVC Europe. Hofmann will oversee the television shopping operator’s European markets, including the UK, Germany and Italy, and accelerate growth opportunities in the region. He also retains his position ...
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News
QVC to enter Chinese market
US-based QVC plans to enter the Chinese market by acquiring a 49% stake in a joint venture with China National Radio’s home shopping TV channel, CNR Mall TV. The Chinese station reaches about 35 million households in the country and will hold the remaining 51% in the joint venture, ...
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News
QVC makes a pig’s ear of flogging an e-reader
Note of warning: when selling e-readers on live TV check what’s on the screen of the device.
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News
QVC opens pop-up shop in London
TV shopping giant QVC has opened a diamond pop-up shop in Hatton Garden today to promote its Diamonique collection.
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News
QVC launches channel to capitalise on beauty sales
Shopping channel QVC is to launch a 24-hour dedicated beauty channel on October 26.
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News
QVC to open New York pop-up store
TV shopping channel QVC is to open its first ever pop-up store in New York during fashion event Fashion’s Night Out. The store will open at 6pm on September 10 in the Rockefeller Center and will also broadcast live on TV on September 11 and 15.
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News
QVC to extend reach with late-night ITV slot
TV shopping giant QVC will broadcast in a new night slot on ITV after rules came into effect allowing terrestrial TV stations to run teleshopping during late-night hours.
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News
QVC’s UK sales bolstered by second-half lift
UK sales at TV shopping business QVC climbed 2.3% to £367.9m in 2009 after a stronger second half.
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News
QVC sales up 2.3%
Sales at QVC in the UK grew 2.3% in 2009 reaching £367.9m for the TV shopping business after a stronger second half.
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Analysis
What it’s like to work at Qvc
The inside view from human resources director Frank Robinson.
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Analysis
QVC's Steve Hofmann: With the programme
QVC has an unusually loyal shopper base. Boss Steve Hofmann tells Lisa Berwin why that will make it a force to be reckoned with in 2009 and why home shopping is no poor relation to the high street.
