Top heavy: Have retail c-suites become too bloated?

Illustration of an empty boardroom

New additions to the boardroom can bring in much-needed skills, but too many around the table can slow down decision making. Is having a supersized c-suite a move in the right direction for retail?

In January, Gap added a brand-new exec role to its leadership team.

Eric Chan, formerly chief financial officer at the basketball team LA Clippers, took up the job of chief business and strategy officer at the retailer, a newly created role in which he is expected to oversee corporate strategy and – as the company’s chief executive Richard Dickson put it – help pave “the way for brand reinvigoration and cultural relevance”. 


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