Opinion – Page 90
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OpinionOpinion: A retail business plan for ‘interesting times’
I’m taking a break from finishing the Calliope business plan for 2017/18. We’re a small business with two shareholders, three stores plus a website, so this is a swift process.
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Opinion
Retail surgery: Can mobile drive in-store engagement?
How can retailers use mobile to drive customer engagement in-store?
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OpinionSix things you should know about the Chinese shopper
Burberry’s stellar UK performance showed how the weak pound can boost sales from international shoppers. We take a look at what makes many Chinese luxury shoppers tick
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OpinionOpinion: NBA gets the measure of retail in New York
Giving shoppers things to do and combining this with technology is the new face of New York retail, and it’s working.
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Opinion
Blog: Why parcel tracking keeps customers calm
My boyfriend went a bit mad in the January Sales last week. Enticed by a 30% off promotion online, he bought enough winter woollies to get him through until March.
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OpinionOpinion: Christmas may be over, but challenges lie ahead
After a roller-coaster year for sales, retailers across the country held their breath heading into Christmas week.
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OpinionOpinion: How to capitalise on January's health kick
The healthy snack market has grown at a phenomenal rate over the past five years, outpacing its less nutritious counterparts by a mile.
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OpinionRetail surgery: How to cut through the video noise
How can retailers cut through the video noise?
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OpinionOpinion: Tesco's Christmas trading 'treasure trove'
So, who won Christmas in grocery? The answer, of course, is the Lincolnshire Co-op, with a cracking 12.6% like-for-like sales uplift.
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OpinionOpinion: Closing on Boxing Day is about having heart
The simple question for retail leaders is – do we care as much about family as we do about making money?
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OpinionOpinion: A Christmas turkey for Sainsbury’s food sales?
Sainsbury’s may have beaten the City’s sales expectations over Christmas, but are things as rosy in the grocer’s garden as it likes to make out?
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OpinionOpinion: How can retailers win millennial loyalty?
The rise of ecommerce and mobile has given retailers a new roster of tools to win customer loyalty, but should they go back to basics?
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OpinionOpinion: Happy Christmas, but a challenging New Year?
It was late, cliff-hangingly late. But, as usual, Christmas did come for retailers.
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OpinionOpinion: Is it still worth trading in the West End?
The cost of opening a successful shop in London’s West End may outweigh the benefits. It could be better to go to a shopping centre.
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OpinionOpinion: Embracing millennial employees
While many retailers think it is hard having millennials as customers, employing them is another matter.
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OpinionBlog: Helping retailers to beat the basket blues
In the wake of the festive retail season, Hermes’ Matt Diner looks at why consumers abandon their online shopping baskets.
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OpinionOpinion: How Lovehoney got its licence to thrill
Lovehoney co-founder Neal Slateford writes how eye-catching licensing deals helped grow the etailer’s sales from £15m to £60m in five years.
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OpinionOpinion: Why price will remain king for grocers in 2017
The mainstream grocers have repeatedly suggested that value for money is about more than just price – but price, it seems, continues to reign supreme.
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OpinionOpinion: House of Fraser doesn’t need a bank
Banks are banks and shops remain shops. Putting one into the other will not equate to additional sales.
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OpinionPractical lessons in reinvigorating high streets
British towns should take inspiration from Belgium, where a passionate mayor forced through change to make his city’s high streets fit for the 21st century.















