Opinion – Page 65
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OpinionOpinion: Next’s plan, not just profits, under scrutiny
Lord Wolfson deviated from the proverbial hymn sheet he’d been singing from for the past 18 months when Next last updated the market in January.
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OpinionJohn Lewis’ profit challenge applies across retail
John Lewis’ results showed that today in retail you need to run to have the slightest hope of even standing still, never mind advancing.
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OpinionOpinion: Will profits ever matter for online retailers?
Today’s results from Eve Sleep make positive reading, as long as you are content to see widening losses.
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OpinionEsther McVey: A recruitment idea for retailers
It was a real pleasure to be invited to meet with leading figures in the retail sector at last week’s Retail Week Live.
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OpinionOpinion: Focus on selling well, not price, to survive
It’s only March and we can already see the pressure mounting across retail. The list of distress is already long enough – Mothercare, New Look, Toys R Us, Maplin.
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OpinionWhat the weather forecast reveals about shopping habits
Hermes head of customer services and customer experience Catherine Lindsay explores how the weather affects UK retailers and their home delivery partners.
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OpinionOpinion: Toys R Us’ demise and Amazon’s Achilles’ heel
Maplin and Toys R Us raise questions once again about what kind of business we as consumers actually want and need in today’s world.
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OpinionRetail Week Live: Welcome to the digital revolution
Curious, open-minded, challenging, inspiring. These are the attributes all of us must harness if we are to survive the economic, social and cultural changes that the digital revolution is bringing down upon us with increasing force and speed.
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OpinionOpinion: Should retailers open the returns window?
US retailer L.L. Bean faced a backlash when it dropped its lifetime returns guarantee. Should retailers be offering a more generous returns window?
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OpinionToys R Us didn’t need to fail, failure to change killed it
Hard as it may be to imagine today, Toys R Us was once a revolutionary company.
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OpinionDirect to consumer is back, and this time it’s personal
Former PepsiCo general manager John Maltman explores what is driving today’s shopping behaviour.
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OpinionThe KFC chicken crisis: What can retailers learn?
When KFC inked a new supply chain deal last October, new partner DHL vowed to “rewrite the rule book and set a new benchmark” in food delivery.
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OpinionOpinion: New thinking needed for healthy high streets
You don’t need me to tell you that the outlook for 2018 remains pretty grim with many retailers struggling to keep their heads above water.
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OpinionOpinion: Stop talking disruption – do some disrupting
Why it’s bad news to talk disruption – and good news just to get on, really listen and do the things that your customers want you to do (even if they don’t know it yet).
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OpinionDon’t underestimate Morrisons in fight with Tesco-Booker
The sheer scale of the challenge facing Tesco’s grocery rivals was hammered home this morning following its acquisition of retail and wholesale titan Booker.
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OpinionBankruptcy bug is starting to look like an epidemic
The phrase ‘dropping like flies’ has been often on my lips as we witness one retail collapse after another and watch others staggering into intensive care.
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OpinionOpinion: Are halls or markets the future of food retailing?
Speed and in-store food theatre make uncomfortable bedfellows, but can they be reconciled?
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OpinionOpinion: Is the economy losing momentum?
Recent news about the economy points to a potential downturn. Economist Paul Hollingsworth looks into whether the picture is really so bleak
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OpinionOpinion: Should retailers switch to UK manufacturing?
Despite dampened fashion sales in the UK, retail’s supply chains are still faced with immense pressure to satisfy increased consumer demand for newness in today’s buy-now-wear-now culture.
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OpinionOpinion: Amid retail’s travails, don’t miss the successes
It always looked as if 2018, the first half at least, would be a torrid time for retail. And so it has proved.