Opinion – Page 152
-
OpinionComment: Mothercare’s turnaround must do more than go back to basics
The struggling maternity retailer’s turnaround strategy must do more than cut prices in order to survive in a competitive retail market.
-
OpinionComment: Store staff are essential for customer insight
Retailers must ensure that their store staff can put their ideas forward as getting feedback from the shopfloor can only improve a business.
-
OpinionComment: Tesco margin reset must be on the cards as food sales fall
Grocers still have a long hard road to travel before there’s peace in their troubled aisles, the BRC July sales figures showed.
-
OpinionComment: M&S’s Laura Wade-Gery on 20 years of online retail and what comes next
This month marks 20 years since what is believed to be the first secure internet shopping transaction took place, when on 11th August 1994 a shopper in the US purchased a Sting CD online at NetMarket.
-
OpinionComment: Dixons Carphone faces challenge to convince shoppers to purchase services
One of the motivations underpinning the Dixons Carphone tie-up is that the new business will be better positioned to offer support to consumers facing ever more complex, inter-connected gadgetry.
-
OpinionBlog: Luxury brands must adopt online or risk becoming outdated
It appears that luxury brands are finally realising that online is a channel that cannot be ignored as Cartier has made the move to trade on Selfridges’ website.
-
OpinionComment: Levi’s and Vans give to get back
Vans and Levi’s provide two brand experiences that show what retailers could do if they want goodwill and additional sales.
-
OpinionConsumer confidence: Is it time to pop open the champagne?
Consumer confidence in the UK has risen four times faster than around the world over the last year, so is it time for retailers to start celebrating?
-
OpinionBlog: Delivering innovation is more important than ever
Businesses should be working hard to improve customer experience by exploring new products and services that utilise the latest technology.
-
OpinionRetail surgery: Do mobile offers and discounts gain customers attention and loyalty?
Beacons and personalised mobile offers are some of the buzzwords of the moment, but it’s not always easy to work out exactly how they can be used in the real world.
-
OpinionRetail surgery: How can retailers ensure seamless integration between store and screen?
Omnichannel retailing runs much deeper than simply complementing a high street store with an online presence.
-
OpinionComment: Why has Aldi launched a smartphone and is it a good idea?
One month ago Aldi Nord in Germany launched two smartphone models – the difference to the UK launch is that these were branded models rather than own-brand.
-
OpinionComment: Dixons shows that change is a constant in retail
Dixons’ merger with Carphone Warehouse continues the retailer’s legacy of success by continually innovating and listening to their customers.
-
OpinionComment: The human touch is central to brand experience
Retail is a fascinating sector to be involved in and for me it’s a passion. Why? We’re a nation of shoppers and equally we’re all consumers.
-
OpinionBlog: Logistics providers must innovate to drive multichannel fashion sales globally
As the international multichannel market continues to experience rapid growth, it is crucial for supply chain operations to innovate.
-
OpinionComment: Why UK retail shines on an international stage
The UK retail market sets the standard globally due to its focus on competition and innovation that puts the customer in the driving seat.
-
OpinionComment: Retailers’ stores must offer an innovative experience to customers
As online retail become increasingly popular retailers must provide an in-store offer that can’t be experienced on a computer or smartphone.
-
OpinionComment: Retailers could benefit from some straight talking
Morrisons recent sale of Kiddicare raises questions about whether more honestly expressed opinions could make retail more agile.
-
OpinionComment: The Co-op is on track to live up to its ethical roots
Prospects for The Co-op’s food business are bright, despite the unethical revelations that accompanied the undoing of its banking empire.
-
OpinionComment: P&G’s brand cull holds lessons for the big grocers
The appointment of Dave Lewis as chief executive of Tesco prompted discussion about what the established grocers might learn from FMCG businesses as they square up against the discounters.