All Online retail & ecommerce articles – Page 68
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Opinion'Shein is the epitome of mindless consumption'
Shein is now a major force in the fashion world and should clean up its act, argues Natalie Berg
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Retail VoiceConsumers are not in a forgiving mood this holiday season
Despite tough trading conditions, consumers have higher expectations for customer service than ever before. Zendesk’s Eric Jorgensen examines how smart retailers are preparing for the most challenging golden quarter in years
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AnalysisMade.com: What went wrong and where did the money go?
The rapid collapse of Made.com has raised eyebrows across the retail sector. Retail Week delves into what went wrong, where the money went and what the fate of the business could be
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NewsExclusive: Shein web traffic jumps despite poor working conditions documentary
Shein has enjoyed surging site traffic despite recently being embroiled in a scandal over illegal working conditions.
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Retail VoiceHow retailers can put shoppers at the centre of experience
Ensuring customers stay loyal to your brand has always been a cornerstone of successful retail. SAS’ Andrew Fowkes examines how retailers can make sure shoppers’ needs are being met
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Retail VoiceThe future of fluid customer journeys at the virtual checkout
With consumers demanding online payments be as swift and efficient as possible, Axerve’s Alessio Damonti asks what retailers can do to reduce friction at the virtual checkout.
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AnalysisAnalysis: Why the Lotte tie-up could prove to be lucky number 12 for Ocado
Ocado rubber-stamped an agreement with South Korean giant Lotte Shopping on Tuesday. The move has been hailed by investors as a coup, given South Korea’s highly mature ecommerce market and high level of automation. Could this be 12th time lucky for Ocado?
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NewsFrasers Group's Flannels launches upscale womenswear rental range
Flannels, the retailer owned by Frasers Group, has launched a luxury womenswear rental offer.
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NewsOcado strikes tech deal with South Korean retail giant Lotte
Ocado Solutions, the online group’s technology division, has struck a deal with South Korean business Lotte, which will deploy its Smart Platform.
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InterviewInterview: Biscuiteers founder Harriet Hastings on Christmas, mail strikes and cheap imitations
Biscuiteers founder Harriet Hastings has baked herself a multi-million-pound high-end biscuit empire. She reflects on how she built her business and how it plans to deal with historic lows in consumer confidence and rampant inflation
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NewsBensons for Beds paid just £600,000 to rescue Eve from collapse
Bensons for Beds acquired direct-to-consumer mattress retailer Eve Sleep’s brand and intellectual property for £600,000, according to the administrator’s report.
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NewsAmazon shares tumble as it warns golden-quarter profit could be wiped out
Amazon has warned that its profits could be all but wiped out during the crucial golden quarter in a bleak prediction that stunned Wall Street.
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AnalysisStrategy spotlight: Five ways Dunelm will ensure growth beyond the homewares boom
Value-led homewares specialist Dunelm has delivered one of retail’s strongest performances over the past two years. A new digital platform served it well in the pandemic and its low-cost operating model has protected margins, but as the post-Covid homewares boom relaxes amid the cost-of-living crisis will it be able to sustain its success?
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Opinion'Welcome to Web -1.0, where pureplays struggle and stores are stars'
Never mind the metaverse and Web 3.0 – as ecommerce players fall on tougher times, retailers must focus on creating genuinely multichannel models, writes Retail Week executive editor George MacDonald
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VideoWatch: Very ad highlights credit offer to help families fund Christmas
Very has launched its festive advert aiming to help families afford Christmas amid the cost-of-living crisis.
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OpinionMurray Lambell: 'Strikes will be the grinch that ruins Christmas for retailers'
We stand ready to help small businesses impacted by postal strikes this golden quarter, says eBay UK boss Murray Lambell
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AnalysisAnalysis: Why aren't Depop and Vinted riding fashion's resale wave?
As more fashion retailers jump on the bandwagon and launch their own second-hand apps, there’s no doubt that resale is in fashion – so why don’t the financials match up?
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NewsMarks & Spencer rolls out Sparks loyalty scheme internationally
Marks & Spencer is launching its Sparks loyalty programme into big overseas markets including India and the US.
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NewsVirgin Wines expects sales and margin impact from tough trading conditions
Online specialist Virgin WInes anticipates flat sales and lower margins in its current financial year as tough trading conditions take a toll.
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Retail VoiceHow retailers can stand out for what they stand for
Brands should focus on inspiring and not interrupting, says Pinterest’s Tim Woollias, who takes a look at three retailers who have used inspiration to boost sales