All Online retail & ecommerce articles – Page 178
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NewsAmazon expands Fresh grocery offer with Booths tie-up
Amazon has launched a tie-up with Booths in a deal that will allow the grocer to sell its products to shoppers in the South for the first time.
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AnalysisPersonalisation: Is data your next decision-maker?
Personalisation has become the top priority for retailers and etailers, but as Ben Cooper reports, it’s a complex business to get it right behind the scenes.
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AnalysisFew retailers see personalisation as essential
Exclusive Retail Week research reveals only 14% of UK retailers view personalisation as essential to their ongoing customer strategies.
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AnalysisGetting personal: What is possible with personalisation?
Personalisation is still at a nascent stage, but it is already boosting business for retailers including Sephora, Shop Direct and Jack Wills.
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OpinionOpinion: WeChat – What Western brands need to know
With more than 700 million consumers using it daily, brands targeting Chinese consumers need a WeChat strategy.
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NewsAlex Baldock to step down from Shop Direct
Shop Direct chief executive Alex Baldock is leaving the pureplay etailer next summer after five years at the helm.
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NewsZalando and Google create AI-powered gifting chatbot
Zalando and Google have collaborated on a gift-finder assistant that asks users questions about the type of present they are looking for and suggests products.
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NewsAmazon hit with £222m tax bill after three-year probe
The European Commission has ordered Amazon to pay €250m (£222m) after finding that it benefited from an illegal tax arrangement with Luxembourg.
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VideoWatch: eBay showcases subconscious shopping experience
Online marketplace eBay is pushing for deeper personalisation on its platform in an attempt to create a more serendipitous ecommerce experience.
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NewsMade.com generates maiden UK profits as sales rise
Online furniture retailer Made.com became profitable in the UK last year as its sales “fast approach” the £100m mark.
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OpinionDoes Royal Mail strike spell Black Friday chaos?
Royal Mail workers have voted to strike over a dispute linked to pensions, pay and jobs.
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OpinionOpinion: Retailers must invest in what Amazon can’t do
Ever-speedy delivery, subscription models, an online video streaming service, voice-automated ordering and a sizeable grocery business in the shape of Whole Foods.
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AnalysisFive things we learned from Shop Direct’s full years
Shop Direct posted its fifth consecutive year of growing sales and profits – and boss Alex Baldock is confident the business is on track to make it six.
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NewsRetail jobs slump amid shift to online shopping
The number of jobs in the UK retail sector slumped by 62,000 in the second quarter of 2017, according to new figures.
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OpinionDon’t let retail become the next ‘nasty’ industry
Business practices that don’t prioritise customer service can reflect on a whole sector. Retailers should be wary of repeating Ryanair’s mistakes.
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NewsToday in retail: Shop Direct triumphs, sale or no sale
Retail may be struggling, but you wouldn’t know it looking at Shop Direct’s latest results.
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NewsShop Direct profit rise boosted by mobile and athleisure
Shop Direct recorded its fifth consecutive year of rising profits and sales as purchases made on smartphones comprised over half of the retailer’s overall sales.
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Retail VoiceWhy two-man delivery is a game changer
With rising demand for two-man delivery, DHL explains how retailers are readjusting their logistics operations to meet consumer expectations.
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Retail VoiceIs digital transformation a fad or friend?
If retailers want to compete in 2018 is digital transformation the answer or is the buzz phrase merely skin-deep jargon?
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AnalysisAnalysis: Retailers making the most of in store
How can retailers make people put down their smartphones and go shopping? Gemma Goldfingle investigates the latest developments in experiential retail