All Online retail & ecommerce articles – Page 178
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AnalysisFive lessons from the US for UK department stores
With Christmas sales ringing alarm bells for department stores, we examine how US operators are facing up to the numerous challenges for the format.
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NewsMove of the week: retail’s recruitment trends for 2018
With market conditions remaining tough for the foreseeable future, what trends can we expect in retail recruitment over the coming months?
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NewsTesco boss Dave Lewis: Food price inflation ‘abating’
Tesco boss Dave Lewis believes food price inflation will slow down this year as pressures on sourcing costs begin to ease.
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NewsBoohoo sales soar helped by record Black Friday
Boohoo doubled sales growth in its latest quarter as the fashion etailer celebrated its most successful Black Friday period to date.
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Retail VoiceCounting up the cost of failed deliveries
Chris Boaz, head of marketing at PCA Predict, on the real impact of delivery failures and how to avoid them in 2018 and beyond.
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NewsQuiz toasts bumper sales in first Christmas since IPO
Fast fashion retailer Quiz, which floated last year, said rocketing online sales bolstered its first golden quarter as a listed company.
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OpinionOpinion: Sense of purpose needed as retail polarises
Why does your company exist? If you run shops, what is their point?
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Retail VoiceThe retail customer experience of the future
Oracle’s Antony Welfare explains why customer experience offers retailers the biggest competitive advantage.
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AnalysisWho will be retail’s winners and losers in 2018?
Who will thrive in 2018 and who will flounder? Retail experts share their tips for the year ahead.
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DataData: Cost of online returns hammering third of stores
One in three stores are being hammered by online returns by having refunds given to customers stripped out of their sales figures, new research has found.
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NewsAsda adopts owner Walmart’s parcel towers in UK first
Asda has launched its first automated parcel tower designed to speed up online collections and returns for customers.
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NewsChristmas sales soar at plus-size retailer Scarlett & Jo
ScarlettandJo.com, the pureplay specialising in plus-size fashion, notched up a like-for-like sales rise of 61% over the peak period.
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NewsTesco backs campaign to promote healthy eating for kids
Tesco is encouraging its shoppers to make healthier choices this January by backing the first Public Health England Change4Life campaign.
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NewsEtailers eye retail parks and malls in warehouse crisis
Developers could transform retail parks or parts of under-utilised shopping centres into warehouses as fast-growing etailers run out of suitable spaces for logistics sites.
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AnalysisKnowing the consumer: A guide to a customer-centric 2018
With consumers feeling the pinch of ongoing political and economic uncertainty, measuring sentiment and understanding how they want to shop will be critical in 2018.
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AnalysisFriction at online checkout will be costly this Christmas
Complicated or overly time-consuming online checkout experiences cause consumers to abandon shopping baskets, and failed deliveries prevent the majority returning to that retailer.
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NewsOnline retail sales growth slows despite Black Friday
The rate of online sales growth tailed off significantly in November in comparison with previous years as Black Friday failed to boost overall sales.
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NewsMissguided falls into loss despite sales spike
Missguided has dropped into the red in its full-year update as it ploughed investment into its distribution centre, although its sales skyrocketed.
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Retail Voice
Three ways to turn festive shoppers into lifelong customers
Why brand purpose, consistency and transparency are crucial to long-term customer loyalty.
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NewsJD.com to roll out hundreds of checkout-free stores
Chinese etail giant JD.com has laid down the gauntlet to Amazon after revealing plans to open hundreds of checkout-free convenience stores.