All New Look articles
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NewsNew Look names chief executive to replace Oddy
Fashion retailer New Look has promoted Helen Connolly to become chief executive, succeeding Nigel Oddy.
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News
New Look chief executive Nigel Oddy steps down
New Look boss Nigel Oddy has confirmed plans to exit the business.
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Video
Retail Question Time: Mike Coupe and Maria Hollins on navigating unprecedented times
The cost-of-living crunch, spiralling business costs and Russia’s invasion of Ukraine have created uncertainty and a scale of challenge never experienced by retailers in living memory.
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News
Retail Week Live 2022: Richard Walker, Jo Whitfield and Mike Coupe join line-up
Iceland boss Richard Walker, Co-op Food chief executive Jo Whitfield and former Sainsbury’s supremo Mike Coupe have joined the jam-packed line-up for Retail Week Live 2022.
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Deep dive
How 10 leading retailers and brands are breaking biases this IWD
This International Women’s Day (IWD) is a celebration of how to collectively #BreakTheBias. Retail and industry executives including Tesco, New Look, Sainsbury’s, The Body Shop, Fujitsu and Retail Trust reflect on the steps they are taking to challenge stereotypes and stamp out inequality.
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Opinion
Nigel Oddy: ‘Concerns for the planet are as prominent as cost for UK consumers’
The fashion industry has a responsibility to take sustainability seriously, writes New Look chief executive Nigel Oddy
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Be Inspired
M&S, Kingfisher and Lidl back major retail I&D programme
Fifteen major retailers and brands have joined forces with Be Inspired, Retail Week’s six-year-old diversity initiative to promote inclusivity across the industry in 2022 and beyond.
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News
New Look moves into resale with tech tie-up
New Look has formed a partnership with second-hand platform Re-Fashion in a bid to reduce clothing waste.
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Analysis
Analysis: Could recycling go mainstream in high street fashion?
Clothing retailers are grappling with the realities of operating more sustainably – could recycling reduce fashion’s huge environmental footprint and what needs to happen for that to be possible?
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Opinion
Move of the Week: Retailers shift into recovery mode and shake up top teams
As always during the summer holiday season activity in the jobs market was relatively subdued during August, albeit with one notable exception that I shall come to shortly.
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News
New Look appoints former Sainsbury’s boss Mike Coupe as new chair
Former Sainsbury’s boss Mike Coupe is set to succeed Alistair McGeorge as chair of fashion retailer New Look.
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News
New Look back in the black following CVA
New Look has returned to profit despite the impacts of the pandemic on physical stores.
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News
New Look boss looks to the future after winning landlord legal battle
New Look boss Nigel Oddy has said Monday’s favourable high court ruling will allow the retailer to put the fraught legal fight with some of its landlords behind it and focus on rebuilding for the future.
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Prospect Analysis
New Look (Strategy)
With the Covid-19 pandemic seriously impacting trading throughout the year, in August 2020 New Look was forced to trigger a second CVA process. This was given the green light in mid-September, saving over 11,000 jobs.
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Prospect Analysis
New Look (People)
New Look’s chief commercial officer Helen Connolly took on the role of CEO in June 2022 after Nigel Oddy left the business following its financial restructuring and return to profitability. Former Sainsbury’s boss Mike Coupe was appointed as executive chair in September 2021, succeeding Alistair McGeorge
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Prospect Analysis
New Look (Overview)
New Look is a multichannel and value-led fast-fashion retailer with around 440 UK stores and approaching 30 in the Republic of Ireland, as well as an ecommerce business which serves nearly 65 markets.
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Prospect Analysis
Technology strategy at New Look
New Look is a keen innovator in terms of integrating the different elements of its digital offer into its store proposition, and personalisation has also been working its way up the agenda over the past few years.
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Prospect Analysis
New Look (SWOT)
New Look is focused on making a competitive advantage out of its omnichannel credentials. This means that it is making click and collect the most prominent fulfilment option to drive footfall to the stores and reduce fulfilment costs which had spiralled as the retailer went head-to-head with the pureplays under previous management.
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Prospect Analysis
Stores at New Look
In late-2020 management said it would “continue to monitor and assess the store portfolio under the 2020 CVA”. New Look has been committed to “right-sizing” its UK store network for several years.
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Prospect Analysis
New Look (Financials)
Group sales came in at £912.8m in the 11 months period to March 2020. Gross sales, including £17.5m of concession income, reached £930.3m. The business remained substantially loss-making, with operating losses of £338.3m, impacted by administrative costs of £757.6m, and pre-tax losses running at £430.7m.
