All Multichannel articles – Page 255
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Analysis
Web write-offs
Unintelligible sentences, jargon, spelling mistakes… the standard of writing on retailers’ web sites can be woefully bad. Charlotte Hardie spells out why it’s costing them dearly and what needs to be done
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News
E-tail sales remain immune to downturn
Shoppers spent more than 26.5 billion online in the first half of 2008, up 38 per cent on the 19.2 billion recorded at the same time last year.
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News
Ebay triumphs in counterfeit goods case
EBay has survived a four-year legal wrangle with Tiffany over the jeweller’s claim that the online auction site should be held liable for the sale of counterfeit jewellery on its site.
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News
eBay defends itself to users after court fight
EBay has posted an online letter to its 14 million UK users defending its position following its high-profile fight with LVMH in the French courts.
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News
Ideal to relaunch flagship channel after web revamp
TV shopping group Ideal Shopping Direct is to revamp its main channel Ideal World in an attempt to refresh its identity and attract more customers.
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News
Sainsbury's e-tail service restored
Sainsbury's e-tail site is working again after being put out of action for much of the day because of supplier technical problems.
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Analysis
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News
Ideal appoints Aujila to board
TV and online shopping channel Ideal Shopping Direct has appointed Pamela Aujila to its board as commercial director.
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Analysis
Raise your site
Some retailers are reaping the benefits of e-recruitment, but many others struggle to master its operational and accessibility basics. Fine-tuning the technology is crucial, finds Katie Kilgallen
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News
Flying Brands to shut Greetings Direct after US move flops
Home shopping group Flying Brands is to shut its Greetings Direct business after its US launch failed.
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Opinion
The online agenda is changing
Online retail sales in the UK are set to triple by 2012 and retailers are creating increasingly sophisticated transactional sites to compete for part of this.
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Analysis
Up close and personal
Asos wants to tailor its communications to different customers. Marketing boss Hash Ladha tells Joanna Perry how a customer relationship management system will help it meet its aims
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News
Asos set for overseas assault as profits race booms
Asos is poised to launch foreign-language versions of its web site as it sets its sights on international expansion to continue market-leading growth.
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News
EBay hit by retailer backlash
EBay is facing a backlash from retailers and brands after the online auction site was ordered to pay damages of €40 million ( 31.9 million) to LVMH this week.
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News
EBay to pay out to LVMH
Auction site eBay has been ordered by a French court to pay almost €40 million ( 31.7 million) to luxury goods group LVMH for failing to block the sales of counterfeit goods on its site.
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News
Richer Sounds extends video demos from web to stores
Richer Sounds is to extend its use of video demonstrations from its web site to its stores.
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News
Sainsbury's counts the cost of web crash
Sainsbury’s was back up and running this week, but the supermarket has remained tight-lipped over the “technical glitch” that forced it to suspend its grocery shopping site.
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News
HMV social networking gets closer to full launch
Entertainment retailer HMV will next week move a step closer to the launch of its social networking web site, Getcloser.com.
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News
BRC reinforced as multichannel retailers join
The British Retail Consortium has pulled off a coup with the recruitment of five multichannel retailers, extending its reach and reinforcing its authority as retail’s representative body.
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News
Wal-Mart unveils Marketside web site
US grocery giant Wal-Mart has unveiled a web site for its new-launch smaller format stores, Marketside.