All Multichannel articles – Page 139
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AnalysisCampaign of the week: French Connection, Make a Scene
French Connection’s creative new campaign puts shoppers in the director’s chair to construct a film promoting its latest collection.
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NewsWaitrose poaches Ocado executive to become omnichannel boss
Waitrose has poached a senior Ocado executive to become its first head of omnichannel delivery as the grocer aims to offer a seamless customer experience across all of its channels.
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AnalysisInternational analysis: Inditex wise to focus on existing markets
Inditex president Pablo Isla revealed last week that it will not be expanding internationally at the same pace as in recent years.
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AnalysisAnalysis: Is etailer Ocado the answer to Morrisons’ prayers?
Morrisons is the laggard of the big four grocers. Can a tie-up with etailer Ocado give it a much-needed fillip?
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NewsArcadia online order value rockets after personalisation improvements
Arcadia has increased its average online order value by 67% and the average number of products per order by 66% after it introduced personalisation software.
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AnalysisOracle Retail Week Awards: How John Lewis led the way and outperformed its rivals
John Lewis won both Oracle Retailer of the Year and Brandbank Multichannel Retailer of the Year. Managing director Andy Street talks about its success.
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AnalysisOracle Retail Week Awards: Majestic Wine's social media success
Majestic Wine won the 2013 Serco Customer Service Initiative of the Year accolade thanks to its social media prowess.
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News
EBay's new courier service attracts major US retailers
eBay’s new courier service, eBay Now has attracted major US retailers such as Target, Best Buy, Walgreens and Macy’s, reported Mashable.The service launched in October last year and is now available in San Francisco, New York and San Jose. The service allows shoppers to order items for same-day delivery throughout ...
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AnalysisOracle Retail Week Awards: Asos’ appeal makes it a global star
Fashion specialist Asos is named the 2013 PayLater Pure-Play Etailer of the Year following a storming performance in 2012.
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AnalysisAnalysis: There’s more than one way to keep the tills ringing
Tesco turned up the pressure on price again this week with its Price Promise scheme. But price isn’t everything.
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AnalysisOracle Retail Week Awards: Sir Philip Green – taking retail to new levels
Sir Philip Green, winner of this year’s Outstanding Contribution to Retail award, talks about building his empire, US success and doing his bit for the industry.
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AnalysisVideo: Argos boss questions the need for store staff in digital world
Argos managing director John Walden has warned that the role of the store sales person is under threat because of the depth of product information available digitally.
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OpinionComment: The shift to digital retailing needs bold decisions
Retail company investors should change their stock-picking criteria and industry directors must move even faster than they think to adapt to ecommerce trends.
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NewsArgos like-for-likes rise 5.2% as tablets drive sales
Argos like-for-like sales jumped 5.2% in the eight weeks to March 2 as sales of tablet devices drove a strong performance.
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AnalysisVideo: Retail bosses highlight retail skills shortage
Finding talented staff across retail has become more difficult in the last 18 months, retail bosses said at Retail Week Live today.
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AnalysisVideo: Retailers should emphasise trust as well as develop online says Maplin chief
Retailers should put as much emphasis on relationships and trust as they do on online development, according to Maplin chief executive John Cleland.
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NewsRetail Week Live: M&S 'delighted' with Cheshire Oaks performance
Marks & Spencer head of new channels Benjy Meyer said the retailer is “delighted” with the performance of the technology in is multichannel showcase store in Cheshire Oaks.
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NewsRetail Week Live: Role of stores will change dramatically
The role of stores will change dramatically in the future, retailers at Retail Week Live said today.
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NewsRetail Week Live: Retailers must understand the omnichannel customer journey
Understanding the customer journey is one of the biggest challenges facing retailers as they strive to become omnichannel, according to a panel at Retail Week Live.
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News
Walmart launches online product range
Walmart has launched an online range of products from small and medium-sized enterprises owned by women on its website, to support economic empowerment.More than 200 items, from jewellery and iPad cases to coffee beans and clothing, will be sold on the Empowering Women Together section of Walmart.com.The range comes from ...