The judging panel felt that turnarounds don’t come much bigger than Morrisons’ and that Dutchman Marc Bolland had successfully married the chain’s traditional strengths as a grocer with great marketing and operational practice.
In an emotional speech, former Post Office and Asda boss Allan Leighton paid tribute to Morrisons chairman Sir Ken Morrison, who retired yesterday after 55 years of service and was honoured with an award for Outstanding Contribution to Retail.
Tesco boss Sir Terry Leahy scooped the Retail Leader of the Year award and Tesco also won the Consumers’ Favourite Retailer.
The other winners were:
Advertising campaign of the year: Marks & Spencer
Speciality Retailer of the year: Mothercare
Emerging retailer of the year: Joules
Customer service initiative: Currys
Store design of the year: Wyevale
Online retailer of the year: Asos.com
Product innovation of the year: B&Q
Innovative Employer of the year: The Co-operative Group
Technology initiative of the year: Argos
CSR Award: The Cooperative Group
International Retailer of the Year: Inditex
Shopping location of the Year: Princesshay, Exeter.
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