More online retail – Page 74
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OpinionTesco and John Lewis job decisions are tough but right
In a ferociously competitive environment awash with cost pressures, shops need to fulfil two functions.
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OpinionBlog: Will John Lewis’s car boot click-and-collect work?
So, click-and-collect is convenient, right? Well, not convenient enough, according to John Lewis.
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OpinionBusiness rates: Under a broken system, nobody’s a winner
The renewed focus on the inequities of the business rates system in recent days brings mixed emotions to those of us who have long called for reform.
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OpinionBlog: Connecting with consumers via innovation
As consumers expect a more seamless experience, Hermes’ Jon Ormond assesses the need to connect with mobile shoppers to offer a ‘smarter’ service.
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OpinionRetail surgery: What’s next for multichannel retailers?
What’s the next step for multichannel retailers?
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AnalysisSecret success: How Lush came to rival The Body Shop
In a rather very obvious way, there actually isn’t anything secret about Lush.
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OpinionBlog: Can we stop the looming lorry driver crisis?
There are many industries that rely on a migrant workforce, but retail has a greater reliance than most.
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OpinionRetail surgery: How to woo shoppers on Valentine’s Day
How can retailers woo shoppers on Valentine’s Day?
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OpinionOpinion: Surprise and delight still best found in-store
In a world of alternative facts and artificial intelligence, it’s no surprise that reality is becoming virtual, and that flesh and blood is being usurped by robots.
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OpinionOpinion: The rise and rise of cross-border ecommerce
With all the uncertainties of recent years around globalisation and international trade, one thing remains absolutely certain: we will all continue to trade across borders.
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OpinionOpinion: Sir Ken has passed on, but his legacy lives on
The death of Sir Ken Morrison marked the passing of a retail generation as well as one of its most outstanding entrepreneurs.
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OpinionAnalysis: Top 10 marketing game-changers in 2017
In a world of connected devices and intelligent interfaces, retailers need to prepare for a tech-enabled future.
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OpinionRetail surgery: The value of gift finders for retailers
What value do gift finders add for online retailers?
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AnalysisOnline secret shopper: House of Fraser
House of Fraser should focus on ensuring that its customer experience is outstanding, before rushing to invest in a challenger bank.
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AnalysisRetail 2017: Where are retail leaders looking for growth?
Retail 2017, Retail Week’s flagship report with Manhattan Associates, gives invaluable insight into how the sector’s leaders are feeling, thinking and investing in the year ahead
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AnalysisArgos, Boohoo and Zalando rewrite the delivery rules
Retailers including Sainsbury’s Argos, Boohoo and Zalando give their take on the future of ecommerce logistics at MetaPack’s Delivery Conference.
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OpinionOpinion: Ocado's need for an international deal is critical
Ocado’s business model means it has had to invest massively to build scale – and this has continued to weigh on the profitability of the etailer.
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OpinionOpinion: Retail is at a crossroads – Government must act
The golden age of British retail is over. The industry now stands at the crossroads with competing models battling to define its next age.
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OpinionOpinion: Cyber crime threats – be informed, be armed
As retailers exploit new technologies, so do cyber criminals. What the industry needs to know to combat the latest threats.