More online retail – Page 198
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AnalysisThe customer knows best
OC&C’s customer research on a selection of retailers and their propositions will give the high street plenty to think about
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Opinion
Nick Samuel
The untimely death of former Hobbs chief executive Nick Samuel was very sad news.
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OpinionRetail surgery: We have focused on retaining the profitable customers on our database, rather than acquiring new ones. How do we get the balance right?
We have focused on retaining the profitable customers on our database, rather than acquiring new ones. How do we get the balance right?
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DataICM Poll: The World Cup and retailing
In an exclusive poll for Retail Week, ICM Research interviewed a random selection of 2,039 adults aged 18 and over between June and 16, 2010 about the World Cup.
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DataICM Poll: The World Cup and retailing
In an exclusive poll for Retail Week, ICM Research interviewed a random selection of 2,039 adults aged 18 and over between June and 16, 2010 about the World Cup.
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Opinion
High-tech hangovers
It was Retail Week’s annual technology awards last night, and there will be more than a few techies with sore heads today.
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Opinion
Growing in glamour
N Brown is known as a highly successful but not very glamorous retailer - will its purchase of lingerie retailer Figleaves change that?
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AnalysisWhat Apple means to retailers
Apple has again captivated consumers with its latest gadget, the iPad. Joanne Ellul pins down the brand’s enduring appeal and examines why the company is so important to other retailers
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OpinionAsos and Net-a-Porter seek growth through different avenues
Two of the biggest success stories in online fashion have delivered big news this week, with a successful trading update form Asos and the announcement of a new menswear site from Net-a-Porter.
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OpinionSmart cookies
Consumer expectations continue to run ahead of what retailers are delivering. But they clearly show what your customers want from multichannel services.
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OpinionThe human touch
Online growth is a huge opportunity for retailers but stores are still central
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AnalysisRetailers root for England
As the World Cup approaches, retailers are busy planning their own match tactics to draw the crowds and tap the lift in consumer sentiment the tournament brings.
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AnalysisHas online sales growth hit a wall?
With Game, HMV and Maplin all reporting falls in online sales, has the ecommerce boom plateaued, or is it a case of a few retailers underperforming?
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AnalysisThe local post
Social media works well for advertising store job opportunities, says Liz Morrell