More analysis – Page 49
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AnalysisAnalysis: Will the supermarket shop-in-shop resonate now high streets have reopened?
One of the retail phenomena of the past year has been the rise and rise of the supermarket shop-in-shop.
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AnalysisFive ways to turn your staff into customer champions
Retail Week’s Customer Champions report, produced in association with Critizr, outlines the crucial role of frontline staff in welcoming customers back to stores.
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AnalysisLife after Covid: John Lewis, Asda and Ikea on retail’s post-pandemic priorities
From a renewed focus on price to a more flexible workforce and changing approaches to online, stores and supply chain, Retail Week looks at what’s top of the to-do list for retailers.
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AnalysisAnalysis: Shops and the 15-minute city – how to win in a hyper-local world
As retailers look ahead to a post-Covid reality, could the French concept of a 15-minute city provide a recipe for success in the UK?
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AnalysisAnalysis: Five ways that W Galen Weston changed retail
Retail Week looks at how the entrepreneur and philanthropist built a transatlantic empire and changed the face of the industry.
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AnalysisAnalysis: How Tesco’s Clubcard revival opens up new horizons post-pandemic
Following a year fundamentally shaped by the coronavirus pandemic, Tesco boss Ken Murphy set out his vision for utilising the strength of the retailer’s Clubcard customer base to put clear water between the grocer and its competitors.
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AnalysisLive updates: Retail’s big reopening as Covid restrictions ease
The lights are being turned on again, three months after many stores went dark for the third lockdown as Covid gripped the country.
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AnalysisAnalysis: Co-op’s business rates return refusal – prudent or a PR disaster?
Another impressive set of annual results for the Co-op has been overshadowed by its decision to keep business rates relief. Group chief executive Steve Murrells explains the decision and claims it has the full backing of members.
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AnalysisWorldview: How Swarovski and Grocery Neighbour are reinventing the store
The Covid-19 pandemic is magnifying the need for retailers to rethink how physical space is used in the future.
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AnalysisAnalysis: How John Lewis, Ikea, Primark and others are preparing to reopen
With ‘non-essential’ retailers given the green light to reopen stores on April 12, Retail Week looks at how the sector is preparing.
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AnalysisAnalysis: How Next’s Total Platform is ‘following the money’ online
Bellwether retailer Next unveiled its full-year results today, confirming that online is doing better than ever and providing more information on its latest etail venture.
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AnalysisVery Group and Gousto reveal CX investments
The Very Group’s chief marketing officer Carly O’Brien and Gousto’s chief technology officer Shaun Pearce will reveal their biggest successes from the past 12 months and their plans for the coming year in our ‘Lean retail machines’ virtual event today.
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AnalysisAnalysis: Has private equity ownership done retail more harm than good?
Buy cheap, pile on debt, flog assets and extract the value, sell high to a new owner and pay yourself handsomely – that’s one characterisation of private equity, with recently collapsed department store group Debenhams seen as the poster child in critics’ eyes.
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AnalysisThree ways to market with purpose
Here we crystallise the learnings fromCX Decoded into five key steps to create a first-class customer experience proposition in order to drive sales and profits in 2021 and beyond.
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AnalysisDeep dive: How much Amazon and Walmart are investing – and should you follow suit?
As retailers ramp up for the new normal, how are titans Inditex, Tesco, Walmart, Amazon and Walgreens investing?
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AnalysisRetail with purpose: how to pin down yours
More than ever, consumers are looking to shop with brands with purpose – those that share the same values as themselves. But how do retailers establish what their purpose is and how do they communicate it to staff and shoppers?
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AnalysisChina boycotts H&M: Will Western brands have to choose between ethics and profits?
Tensions between China and the West reached boiling point last week as several countries, including the UK, imposed sanctions over human rights abuses against Uighur Muslims and retail found itself caught in the crossfire.
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AnalysisCan John Lewis make a small-format department store work?
The retailer has announced plans to introduce a new store format, but is it what the UK high street really needs?
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AnalysisIncubator: The companies unlocking the potential of video and social commerce
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.
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AnalysisFootprint calculator and sustainable labelling: what Textiles 2030 means for fashion
The UK government has unveiled several initiatives in a bid to tackle the environmental issues surrounding the fashion industry and support a sustainable future – but what will it mean for retailers?